Title: Business Development Executive
Position Number: TTRKENYA 0010
Publishing Date: June 2014
Reports To: Chief Executive Officer
Top Talent Resources Ghana Limited is a leading Human Resource service company with rich experience in providing quality Human Resources Services to businesses and institutions across Africa. Our key objective is to transform businesses to be more productive and profitable, giving them right persons for work and helping businesses manage their Human Capital efficiently. Our services include recruitment, executive search, outsourcing and training. We provide quality consulting services in Human Resource and Labour issues.
Our Mission is to be the most trusted and valued consultants, providing quality Human Resources, services that contribute to achievement of corporate goals, growth, and profitability. We offer services that will ensure that gains are sustained. Our Values: Four shared core values underpin and dominate our operations namely: Relationship, People, Community and Innovation.
This position involves providing strategic leadership and drive for business and revenue generation in the entire Kenya
region, responsible for business planning, budget management, service delivery coordination and operational
efficiency. Building and maintaining strategic business relationships and ensuring customers satisfaction, providing
proactive pricing input, reviews and updates. Proactively follow up on bid progresses, negotiating advance payments
and driving debt collection.
Identify training, recruitment and outsourcing businesses and opportunities
Facilitate negations and deal closure
Plan and organize presentations, proposal defense and seminars
Deploy discretion and involve Top Team members for deal closing
Develop profitable customer relationships and understanding of the Industries and business drivers, etc.
Introduce and sell new solutions per industry demand
Develop and Maintain constant communication with key stakeholders
Develop deep customer relationships
Ensuring proper inter-unit ‘handshakes’ occur
Ensure feedback communication from the customer is ‘fed back’ to the team so that we can improve our service delivery
Appreciate customers, plan engagement session with senior managements, regular visits and complimentary gifts
IMPROVE OPERATIONAL EFFICIENCY
Negotiating advance payments and debts collection
Ensure pro-active working relationships with all internal stakeholders and develop win-win milestones
FACILITATE PLANNING & BUSINESS DECISIONS
Provide accurate, timely and complete information for operational and strategic use.
Drive strategic planning and budgeting
Ensure performance reviews and proper customer relationship management
Ensure weekly targets are achieved are achieved and communicated in the form of report. This report will be
based on facts and figures.
Responsible for identifying and selecting excellent candidates through screening and proper interviews to
match up specifications of Top Talent Resources clients.
ESSENTIAL SKILLS, KNOWLEDGE AND COMPETENCE
Must have market & customer understanding
Working experience with a human resources consultancy firm/competitor.
Good oral and written communication; communicate ideas, thoughts and issues clearly. Exceptional writing and
public speaking skills
Ability to gather accurate competitive, business, budget and customer information, from a wide variety of
Ability to network and make valuable contacts
Ability to persuade colleagues, senior managers (within the company), partners and customers, through sound
arguments, logic or emotion, Strategic thinking ability
Attention to details
Ability to cultivating long lasting, mutually beneficial business and social relationships
Comfortable with making presentations to top level management/ decision making teams
Skills at networking and network-building; a strong commitment to partnership working
Ability to apply tact and diplomacy
Excellent organisational skills, ability to multi task and manage time effectively
Ability to work in a pressurised work environment
EDUCATION AND EXPERIENCE:
Bachelor's degree in Business Administration, Business, Sales and Marketing or related field.
Knowledge and understanding of the issues and processes involved in the delivery training, recruitment and outsourcing services
Track record of meeting set performance targets
Experience with payroll administration 3-5 years of successful application of business and sales management people management experience and within
the Human Resources Consultancy industry
Experience in any of the following fields: corporate communication, marketing, organizing seminars, media will be an advantage
KEY PERFORMANCE INDICATORS:
o Gross profit (business won)
o Debt collection index
o Quality of customer & competitor intelligence
o Increase in proficiency level on
o Number of new customers engaged
Chief Executive Officers, Managing Directors, Human Resources Manager, Training Managers and job seekers