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Thursday 11 July 2013

ADMINISTRATION MANAGER/EXECUTIVE ASSISTANT TO REGIONAL OPERATIONS MANAGER

OFFICE NOTICE NO: 27/13 – VACANCY  - 1 x B3(L)  ADMINISTRATION MANAGER/EXECUTIVE ASSISTANT TO REGIONAL OPERATIONS MANAGER, EAST AND CENTRAL AFRICA (INTERNATIONAL OPERATIONS & VISAS GROUP, HOME OFFICE – formerly UKBA)
An exciting opportunity has arisen at the British High Commission (BHC), Nairobi for an Administration Manager/Executive Assistant to the Regional Operations Manager, East & Central Africa.   The BHC consists of 360 employees with a wide variety of experience and job roles, representing 14 government departments working within Kenya and Somalia.  The aim of the BHC is to help “build a more stable and prosperous Kenya”, and support British nationals who visit or live in Kenya. The job is graded at B3(L) for which the current salary scale starts at Ksh. 185,628/- per month before deduction of tax.

Where the jobholder is not liable to Kenyan tax the scale will be abated under HM Treasury rules and starts at Ksh. 136,067/- per month to take account of the tax they would have paid.
The Role:

The successful candidate will be part of the management team of the East & Central Africa region of International Operations and Visas (Home Office).  The region manages visa services for Kenya through our hub in Nairobi, and spokes in Tanzania, Uganda, Rwanda, DRC and Ethiopia.  The Section is a very busy operational team of 36 members of staff in Nairobi and part of the wider Home Office Africa SMT, as well as taking a full part in the life of the British High Commission and its many departments.  Due to the nature of the role it is necessary that any applicant be security cleared to SC status, or demonstrate that they can easily obtain such clearance. Clearance is most easily obtained by UK nationals with at least 3 years residence in the past 10 years in the UK, USA, Australia, Canada or New Zealand. Nationals of the latter four countries may also be able to get clearance. Candidates must have a traceable history over the last 5 years.  Priority will be given to current holders of this clearance.

Key Responsibilities:

Working to support the Regional Operations Manager, this is an interesting new position, created to be responsible for managing the processes which underpin the work of the visa section; from monitoring performance against targets, budgets and contract performance; to acting as training liaison officer for its staff; to undertaking specific project work.  The role is a new one, and there is the opportunity to shape the exact role specification. The jobholder will work directly with the Regional Operations Manager, and be part of a management team of seven. The visa section is an important part of the High Commission, and we do work with all other departments as well as with customers and stakeholders in the Kenyan administration, the local community, other British Missions in the region, and the Home Office and FCO in London.  This post therefore has a representational element both within and outside the BHC.  It also requires excellent communication and organisation skills; experience of budget management; proven managerial experience and experience of working effectively as part of a team in a busy operational environment. 

The key areas are budget management and supervision, working with the FCO and the regional Home Office team in Pretoria; co—ordination of performance monitoring returns for the operation; contract management with our commercial partners.
The Main Duties Include:-
  • Budget manager for the East and Central Africa Region: monitoring spend and the central payment with the FCO; liaising with the regional team in Pretoria and the BHC finance team - and reconciling monthly reports to and from both.
  • Line Management of one person and the oversight of a team of three.
  • Coordinate the collection of data from stakeholders and accurately complete and submit all weekly, monthly, quarterly and annual returns for UKBA according to time scale/deadline ensuring that follow up action is taken as required. 
  • Retain all records relevant to the monthly Commercial Partner SLA and MI reports and ensure that VFS incorporate this data accurately in their reports so that the contract is properly managed.
  • Work with the section’s line managers on the learning and development of visa section staff in Nairobi and the spoke posts; hold and develop the role of training liaison officer for the region.
  • Lead on specific project work as necessary, working both within and outside the visa section
  • Organise official travel for the Regional Manager and other members in the section, and organise official incoming visits and events for the Section, including drawing up programmes, arranging transport and hotel bookings etc. Maintain the Section’s database of contacts.
  • Lead on work to develop the way we work in response to the Staff Survey and lead on the Better Management Plan – an ongoing action plan with our regional office to improve the working environment for our staff
  • Act as Prism requisitioner/receiver for UKBA following the strict PRISM guidance. Act as purchasing officer for UKBA, liaising closely with suppliers ensuring that best value for money is obtained and that goods delivered fully meet the specification.
  • Act as contact point within the team on IT, acting as ITSO, making sure that systems are functioning and liaising with technical support staff as necessary.
  • To build a strong and constructive working relationship with colleagues across HMG.
  • Resource management of an imprest for the visa section. 

Required Skills:
The successful candidate will require sound IT skills (a working knowledge of Microsoft Excel and Word is essential) and excellent written and spoken English, and be able to evidence strong interpersonal skills, tact, resilience, initiative, attention to detail and excellent organisation skills. Previous knowledge of accounting principles , working experience of maintaining budgets and line management experience is highly  desirable, as is experience of project work. Occasional regional travel will be required for short periods of time.   

Key Competences:
  • Managing and Developing Staff - Line management of individuals: encourages high levels of motivation and performance, supporting and coaching staff to get the best from them.  Values diversity, treating staff with equity and fairness, and creating a climate that embraces different ways of thinking and acting and encourages all to fulfil their potential.
  • Working with Others - Shows consideration for others' needs and motivations, values diversity and inclusion. Works effectively and supportively on shared objectives with colleagues and contacts in the immediate and wider teams.
  • Communicating and Influencing - Presents a professional image of self, Department/Post and FCO. Conveys information accurately and concisely, adjusting style according to purpose and audience.  Able to influence people in meetings and in writing in order to achieve objectives.
  • Problem Solving and Judgement - Systematically gathers information, assimilates and evaluates it and reaches logical and timely conclusions which can be defended.
  • Delivering Results - Takes responsibility for delivering own work with speed, and professionalism. Responds flexibly to changing priorities, monitoring progress and quality of own work and meeting objectives. Demonstrates the financial and resource management expertise necessary to achieve results.
  • Customer Focus - understands and focuses on customer needs.
Application:
The British High Commission has not appointed any agents to process job applications or arrange interviews for this position and expects no fees to be paid to anyone.

Applicants must have the right to live and work in Kenya.
Applications – (CV with two referees and completed application form  which addresses how the applicant meets the required skills and competencies) - clearly marked – “B3(L) Administration Manager/Executive Assistant to the Regional Manager for East & Central Africa”  Vacancy should be forwarded to the following address:
Head of Visa Section
Upper Hill Road
British High Commission
PO Box 30465 – 00100
Nairobi

Or by e-mail to:  recm.nairobi@fco.gov.uk

Applications should be received on or before 12 July 2013.  Only short-listed applicants will be contacted for interview.

The British High Commission is an equal opportunities employer. Recruitment and staff management is conducted without regard to gender, race, ethnicity, religion or disability provided candidates are able to meet the requirements of the position advertised.