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Key Responsibilities:
• Provide technical support to partner or end user to solve ATM technical problems.
• Travel to other cities for on-site support.
• Manage & process customer complaints and/or new requirement processes.
• Prepare service reports to the customer and prepare technical analysis.
• Collect data and submit bi-weekly report to Headquarters.
• Assist the local supervisor and manager to prepare the technical tender documents.
• Manage local projects such as Pilot-Test, Technical Upgrades and others.
• Prepare and help out in technical documentation such as the spare-part lists.
Qualifications:
• Must have 2 years working experience in technical support or customer service.
• Must have a bachelor’s degree in Computer Science/Electronics Engineering.
• Computer literate.
• Ability to work under minimum supervision.
• Good written and spoken English.
• Ability to speak Mandarin and write Chinese will be an added advantage.
• Must possess an outgoing and proactive personality.
Monthly gross salary: Ksh 350,000 – 500,000 (Approx. 3,889 – 5,556 USD)depending on experience & qualification
Deadline: 31st May 2015
Applications:
To apply, please follow the link: http://bit.ly/1GTma9j
Summit Recruitment & Training, Blixen Court, Karen road, Karen.
Only short listed candidates will be contacted. Please indicate in your email which position you are interested in.
****Please do not apply if you do not meet the requirements of the job****
