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The Job: Field Manager – Adhoc
Who I report to: Field Operations Manager
Where the job is based: Nairobi
The purpose of the job:
- To manage the service with efficiency, flexibility and quality of work, taking into account the budget requirements
- To manage the team
- To supervise the data collection for all quantitative studies
Department Management as per
objectives set [budget, timings, deadlines, etc]
- Calculates and/or supervises the field costs of quantitative studies
- Plans and coordinates the various stages of quantitative studies (Production, Field, Editing, Data processing)
- Prepares and/or supervises the preparation of projects for the various Operations services
- Organizes all fieldwork subcontracting (costs demands, choice of the subcontractor, relationship with the subcontractor) for studies
- Ensures timing and quotas are respected
- Makes summarized reports of fieldwork feedback for every project
- Prepares, sends and/or supervises the fieldwork updates that are analysed by client services
- Takes part in or supervises the general briefing of the interviewers and supervisors about the research.
- Proposes specific controls
- Checks the administrative management of the interviewers and supervisors (contracts, elements of pay)
- Carries out the evaluation interviews of team members
- Suggests improvements to standard processes
Team work
- Supports strategies for building team effectiveness
- Supports an environment of work excellence by ensuring own performance is consistently optimal
- Advisor for team and other internal services
- Constructively brings attention to issues of poor performance within team and suggests possible solutions
- Requests technical support / back up / by team members
Client service team relationship
development
- Seeks to build inter-departmental relationships productively
- Interacts effectively with varying levels with different backgrounds and perspectives
Key challenges &
opportunities
- Creative and decisive under pressure
- Acute flexibility and adaptability
- Manage diversity in a complex context
The scope of the job:
- Number of people reporting to this job: 5-7
- Financial: Recommending: [Size of P&L responsibility, budget targets, growth targets]
- Contacts: Regular extensive contact within department and with other departments such as research, project logistics and field.
- regular and extensive contact with subcontractors
The Knowledge and skills needed
for success:
- Relevant Degree/Diploma
- Field Interviewing Experience across methodology type
- Management : Team Leader experience
- Quantitative Research Process with specific questionnaire and research design knowledge
- Conversant with budgets, timings and quotas [commercial]
Key Skills:
- Team leadership: Orient/train others;
- Communication skills
- Technical – as per job
- Analysis, troubleshooting, decision-making: Varied: establish general objectives relative to project; independent judgment required
- Planning and organising
- Ability to manage numerous projects simultaneously
- Sense of customer service
- Project related complex decision making: Ability to make propositions
- Detail focus
Note: We need 3 years’ experience and a degree or masters in statistics
/ project management or equivalent and relevant field. Candidate must also be
30 years and above.
Email your CV to recruitment.tnsea@tnsglobal.com
