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Friday 16 August 2013

WAITERS / WAITRESSES

A leading company with a chain of units wishes to recruit Waiters / Waitresses.
We are currently looking for young, dynamic, self-motivated food & beverage professionals who want to move their careers forward.
The successful applicants will start with rigorous 6-month training with subsequent employment upon successful completion of the training.
As a waiter/waitress you will be responsible in the provision of professional service to our guests, ensuring their restaurant visits become a memorable experience.
Your role will include key responsibilities such as:
  • Perform all necessary tasks to service food & beverage according to the standard operating procedures of the units
  • Greet and seat customers and serve them in a professional, discreet and personalized way
  • Acquire in-depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
  • Consistently monitor quality of food & beverage being served
  • Practice good customer relations and attend to customer complaints/queries satisfactorily
  • Responsible for maintaining hygiene and cleanliness standards in the unit and upkeep of all service equipment
  • Responsible for all service preparations before, during and after the service
  • Ensure minimum wastage, breakage and spoilage
  • Actively use up-selling techniques to exceed guest expectations and increase revenue
Requirements
You should ideally have a certificate/diploma in hospitality.
Previous experience as a waiter/waitress in a high volume restaurant will be an added advantage.
A good command of English and additional skills, like guest service and interpersonal skills are essentials.
Interested candidates should submit their application, detailed CV and copies of certificates on or before 16th August 2013 to willemgons@gmail.com clearly indicating the position on the email subject. Only shortlisted candidates will be contacted