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Company Name: Armada Human Capital
Position Type: Full-time
Experience: 5
SUMMARY:
Our client works in crisis management, health care, technology,
corporate affairs, consumer marketing, and more. They have approximately 100
offices in 60 countries and have developed a reputation as a leading agency in
the exploitation of the social media space to promote their clients.
Job Objective:
The account manager will be responsible for the day-to-day
activities of the client team and projects. They will also participate in new
business development and organizational initiatives.
Primary Responsibilities:
PR skills:
- Recommend and implement initiatives that are aligned with the clients’ business objectives.
- Evaluates results against objectives, programmes, plans.
- Contributes to elements of PR plans and programmes in conjunction with Account Director/Director.
- Demonstrates strong writing skills for PR content generation (releases, bylined articles, case studies, etc.); edits material prepared by others.
- Review materials (e.g. news releases, backgrounders, fact sheets, bios, newsletters and pitch letters) prepared by AAE’s and AE’s.
- Develop materials on complex issues like Q&A, speeches.
- Demonstrates media relations skills, develops knowledge of media landscape.
- Works hand in hand with the events Coordinator and AE to deliver events that meet client objectives as per the APN standards.
- Actively builds positive relationships within client.
- Demonstrates clear communication & presentation skills. Able to articulate rationales and propositions for and to the client.
- Possesses interview for research skills.
Administrative/agency operations:
- Runs internal planning meetings; follows-through on actions.
- Advises management of deadlines, expectations and escalates issues as necessary.
- Understands APN’s business objectives.
- Consistently delivers as per APN Gold Standards.
- Proficiency in using APN Account Management tools.
- Becomes an ambassador for company both within APN and the wider industry.
- Client services:
- Becomes the key day-to-day point of contact for the client.
- Demonstrates knowledge of the client’s competitive landscape and industry sector.
- Demonstrates effective use of internal resources (team and tools) - skills, knowledge, services.
- Manage client administration duties such as billing and monthly client reporting.
Account management and strategic thinking and
planning:
- Develop complete communication plan for client.
- Manages projects and plans and ensures implementation.
- Demonstrates in-depth knowledge of client and PR programme objectives, ensuring achievement of same.
- Develop and place appropriate stories by and about the client in business, trade, and consumer media as needed.
- Maintain clear and consistent communication between the client and APN.
- Partner with client and other communication entities (e.g. advertising agency) to develop and complete communications plan.
- Looks for ways to increase client satisfaction; flags to AD and team.
- Manages relationship to maximize account development opportunities.
- Understands the need to achieve billable targets as directed by Account Director
- Business development:
- Develops proposal writing, and contributes to pitch preparations.
- Research, assist and present new business proposals.
- Develop original research, surveys and market studies for existing and new business proposals.
- Possesses strong presentation skills.
- Maintains and develops contacts, follows up on networking opportunities.
- Recognizes new business opportunities and works with AD to action.
People management:
- Contributes to team development and staff team & project planning.
- Conducts appraisals at AAE/AE level.
- Contributes to professional development of junior execs via coaching and mentoring.
- Maintains positive relationships with colleagues and management teams.
Skills and Certification:
- Strong oral, editing and written skills
- Excellent interpersonal skills
- Ability to supervise and motivate the client team
- Ability to handle and manage stressful situations
- Business presentation skills including their development, both for clients and for prospective clients
- Ability to manage numerous projects simultaneously
- Ability to think creatively
- Ability to plan strategically and globally
- Ability to write strategic materials for client relationship.
EXPERIENCE:
- 5 years of experience
Send applications to jobs@armadahumancapital.com
