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Title: HR & Office Administrator
Our Client – a fast growing telecommunication business solution company is offering a challenging career opportunity to ambitious, passionate, self driven young person’s to join their team to support their growing organization.
Overall purpose of position: The HR & Office Administrator is a key position in the organization.
It is responsible for providing support in 3 functional areas;-
- Human resource support
- Sales Coordination
- Office administration
Key responsibilities:
- Human Resources Best Practices
- Ensure that accurate job descriptions are in place and that all employees have job descriptions
- Provide advice and assistance when conducting staff performance evaluations
- Identify, organize, training and development opportunities
- Provide advice and assistance in developing human resource plans
- Ensure that all new employees are well oriented into the organization
- Ensure that the internship program is effective
- Ensure that employee files are maintained up to date
- Ensure leave is managed in line with company procedures
Staff performance and Attendance.
- Provide basic counselling to staff with performance related obstacles.
- Monitor scheduled absences such as holidays or travel and coordinate actions to ensure the staff absence has been adequately covered off to ensure continuity of services.
Administrative Duties
- Ensure that the human resource plan is implemented and that policies and procedures are followed.
- Promote workplace safety.
- Management of staff benefits
- Facilitate the processing of travel arrangements and staff allowances.
- Ensure that business permits and insurance covers are renewed in a timely manner
- Arrange for the repairs of computers and other office equipment and assist with organizing staff to carry out work due periods of equipment shutdowns.
- Attend management meetings to provide information, when necessary.
- Ensure that the office is always clean.
- Manage the front office and ensure visitors are well received and attended to
- Provide Executive support to the MD.
Sales Coordination
- Respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochures as required
- To follow up all enquiries, preparing proposals, sales reports, customer pipelines; vertical markets where necessary
- Responding to and coordinating all internal meeting requests
- Coordinate projects with the pre-sales engineers, sales team and technical team
- Assisting in implementing the sales strategy as set by the sales manager
- To record the progress of all enquiries and translate into a monthly report, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager
- Up-keep of clients database – updating where necessary to allow effective communication and liaison
- Compilation of weekly overview report sheets to all departments including sales, HR and admin; submit weekly report to MD
- To liaise at all times with all team members and work as a team to reach targets set by the Sales Manager
- To encourage repeat business by networking with current clients and their colleagues
- To provide input and ideas into marketing initiatives ie CSR and subsequently promote these initiatives and monitor responses
Minimum requirements;-
- Degree in a relevant field
- Higher Diploma in Human Resource Management and or Sales certification an advantage
- At least three (3) years experience
- The incumbent must maintain confidentiality, use sound judgment and perform independently while performing their duties.
- The incumbent must also demonstrate the following personal attributes:
- Maintain standards of conduct, demonstrate sound work ethics
- Be respectful, passionate about achieving and continuous improvement
- Possess cultural and political awareness and sensitivity
- Be flexible, adopt to different working environments and systems
- Be consistent and fair
Submit your CV and application letter to hr@atlglobalbusiness.com by 10th April 2014.
Subject title: HR & Admin Officer
