Emergency Operation Centre Officer, Cash Transfer Officer, Disaster Management Program Officer and Project Officer -Psychosocial Jobs at the Kenya Red Cross Society
Kenya
Red Cross Society is one of the largest humanitarian organizations in Kenya.
Its mission is to be the leading humanitarian organization in Kenya delivering
excellent quality service of preventing and Alleviating Human Suffering.
Currently, KRCS aims to strengthen
disaster preparedness capacity, by investing in stocks for small scale
disasters which are hard to resource, strengthening systems and procedures,
building experience and improving practice in cash transfer programming,
developing human capacity and enhancing the use of learning to inform future
responses.
The Society is looking for qualified persons to
fill the following positions:
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Position
Title: Emergency
Operation Centre Officer
Reporting to: Search & Rescue
Manager
Job location: Headquarters
|
Overall Purpose
As part of the Disaster Operations Team, the Emergency
Operations Officer will have overall responsibility for the functioning of the
Emergency Operation Centre (EOC) during normal times and with the support the
Operations Duty Manager during Mass Casualty Incidents (MCIs). Reporting to the Search and Rescue (SAR)
Manager, the EOC officer will support the effective coordination of disaster
response operations in liaison with other KRCS teams (at Headquarters and in
the counties) and external emergency providers including Emergency Medical
Services (EMS), the police, hospitals and others.
Main duties and responsibilities
Emergency
operations centre
·
Ensure the effective functioning of the EOC call
centre within agreed standard operating procedures and relevant policies
·
Manage the flow information to and from the EOC to
enable timely decision making by the Disaster Operations team during disasters.
·
With support from Information Technology (IT), ensure
that radio and communication systems managed by the EOC are effectively
maintained.
·
Monitor adherence to agreed protocols regarding the
use of VHF/HF radios and other communication systems for disaster reporting and
management
·
Supervise volunteers working with the EOC, ensuring
they have clear roles and work within the framework of agreed policies
Preparedness
and response
·
Contribute information and analysis to support the
preparation of KRCS contingency plans
·
Responsible for maintaining the standby team roster,
ensuring contact details, availability and other key data is accurately
maintained and available at all times
·
Support the Duty Manager to activate response teams to
respond to disasters
Information and systems management and reporting
·
Maintain an up to date and effective database to
support disaster preparedness and response activities
·
Liaise with Counties to keep track of emerging and
on-going events
·
Monitor agreed indicators,
identify trends and share information through agreed channels regarding events
which may require action
·
Monitor, collate, analyse and share information
through agreed channels about on-going disasters
·
Ensure that protocols regarding the sharing of
disaster information (internally and externally) are adhered to
Administration
·
Maintain a complete and updated inventory list of
resources managed by the EOC
·
Ensure that all volunteer on-duty time is recorded,
authorised, payments made and correctly charged
·
Ensure that any working advances are processed within
agreed deadlines
·
Ensure that filing maintained effectively
Minimum Qualifications
- Degree in disaster
management or related subject
- Relevant
training in disaster management
Key Competencies
·
At least 3 years
professional experience in disaster management
·
Experience of preparing
high quality reports
·
Experience of GIS and other
technologies which could be used in disaster management
·
Experience of the Red Cross
Red Crescent
|
Position
Title: Cash
Transfer Officer
Reporting to: Program Manager
Job location: Headquarters
|
Purpose of the job
The Cash Transfer Officer will work closely with the Programme Manager
and Relief and Recovery Operations Manager in ensuring cash transfer systems
within KRCS are strengthened for enhanced disaster response.
Main duties and responsibilities
Implement Cash
Transfer Programming (CTP) at Field level
·
Work closely
with Relief and Recovery Operations Manager to identify appropriate Cash
transfer modalities for KRCS disaster operations related interventions
·
Ensure
targeting of the most vulnerable families to benefit from cash assistance,
including supervision of the registration process and data entry to the
database system, and ensuring selection according to vulnerability criteria
·
Supervise
household visits and ensure procedures for beneficiary management and
communication are followed
·
Supervision of
the maintenance of the records in hard and soft copy of all the beneficiaries
as required and guiding the project staff in KRCS
·
Ensure
implementation of all project guidelines with regard to disbursement of
payments to the beneficiaries. Administer and monitor cash transfer and payment
mechanisms, including follow-up of payments in the database and communication
with the payment service providers
·
Work closely
with the KRCS procurement, logistics and finance teams regarding identification
of service providers and procurement of beneficiary communication tools
·
Conduct any
necessary market assessment related to CTP.
Capacity Building
·
Participate in
the capacity building of KRCS staff to implement cash and voucher programmes in
a technically appropriate way through knowledge transfer, training, development
of good practice and evidence based research
·
Capacity
building for KRCS CTP implementing teams (mostly volunteers & other
partners such as traders & Payment Service Providers) at the field level on
cash programming: provide technical support to KRCS staff on CTP (training and
supervision)
Review and
develop systems, materials and tools for Cash Transfer Programming (CTP)
·
Support the
development of Guidelines/Standard Operating Procedures for cash transfer programming
(cash for work, conditional and unconditional cash grants, vouchers
programming) and ensure its incorporated in the Disaster Management Policy and
implemented/followed in the subsequent CTP pilot projects
·
Contribute to
the CTP Monitoring and Evaluation (M&E) system set-up, in coordination with
the field and M&E teams
·
Undertake data
collection, database management, and tracking of M&E outputs
·
Analyze data
collected from M&E activities and utilize information to strengthen future
work
Capture Monitoring
and lessons learnt
·
Monitoring of
all cash transfer elements of the disaster operation in the target areas within
the country, ensuring targets are met
·
Follow the cash
program and activities ensuring that reports are completed on time and to a
professional required standard;
·
Carry out
monitoring field visits and support volunteers and other participating staff in
adhering to the compliance
·
Carry out
monitoring and evaluation activities including process, market and impact
monitoring and capture learning and feedback to improve the Cash based
response.
·
Document cash
transfer processes in a case study report to be shared internally and with
partners
·
Support in the
organization of review meetings of CTPs to identify lessons learned.
Coordination
and partnerships
·
Representation
of KRCS at external cash coordination forums at national and field levels
(compulsory at field level; at national, as requested) – currently this
includes Cash Working Groups, and the CaLP regional and Kenya working groups
·
Attend programme
progress review events and contribute to future programmatic priorities.
Administrative roles
·
Compile &
upload the CTP related resources available on the intranet site (Tools,
Documents, Lessons Learned, etc)
·
Support the
preparation of workshops, trainings and meetings
·
Undertake
general photocopying, faxing, scanning, filing, records, data entries and
preparation of printed materials
·
Organize
meetings in outlook calendar
·
Assist the
project team in procuring items and follow up with logistics and procurement on
progress
·
Assist in
preparation of cash requests with guidance on the coding from the programme
manager
Minimum
Qualifications
·
Higher academic
qualification on development studies/relevant degree or equivalent experience
(3 years)
·
Training in cash
transfer programming principles and best practices (CaLP or equivalent Cash ToT
is an added advantage)
Key Competencies
·
Experience in
ensuring beneficiary accountability in humanitarian programming.
·
Strong
analytical and conceptual skills in humanitarian programming, with experience
in assessing emergency needs, market analysis, response analysis and program
design
·
An
understanding of the project management cycle including developing
implementation plans and monitoring systems and ensuring project activities are
implemented to a high standard in a timely and professional manner.
·
Proven skills
in participatory methodologies in assessment, program design and
implementation.
·
Familiarity
with and the IFRC Code of Conduct. Familiarity with HAP-I and other accountability
frameworks as well as humanitarian principles and international codes of
conduct
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Position
Title: Disaster
Management Program Officer
Reporting to: Program
Manager
Job location: Headquarters
|
The role of the Disaster Management Officer is to
support the Programme Manager to ensure timely, efficient and effective
preparedness and response to sudden and slow onset disasters and crises events.
Main duties and
responsibilities
Disaster Preparedness and Response
·
Support in the
development of contingency plans and Disaster Management (DM) policy guidelines
·
On a need
basis, the officer will be deployed to the field for disaster response where
the post holder will work closely with the county managers to align response
operations to proposed DM strengthening guidelines
Response efficiency and accountability
·
Support in
research undertaking desk reviews on specific topics including national
disaster management related laws, protocols and policies
·
Contribute to
the development and continuous strengthening of systems and procedures to guide
the work of Disaster Operations team
·
Support the
development and implementation of beneficiary communication and complaints
mechanisms
·
Support the
documentation of lessons learned from
Disaster Operations activities and ensure their dissemination within the team
and beyond
·
Participate in
the testing of the Standard Operating Procedures (SOPs) through
simulation/drill and document the results along with gap analysis
·
Support counties
in developing and implementing community based early warning systems (EWS)
utilizing the latest technology, strategies and traditional knowledge
management systems
·
Working with
the Emergency Operations Centre and County Managers, support the establishment
and development of County Disaster Response Teams (CDRT), National Disaster
Response Teams (NDRT) and community based disaster management committees at the
community at county level
·
Participate in
the design, development, implementation and evaluation of a national training
curriculum and capacity building programmes aimed at equipping and
strengthening staff, volunteers and communities with capacity to prepare for
disasters and large-scale emergencies
Monitoring,
Evaluation and Reporting
·
Work with Monitoring
and Evaluation (M&E) department, monitor and evaluate the DM strengthening
project to ensure that lessons learnt, success/failure stories are captured and
information shared to support improvements in future work
·
Provide
programme management support to the programme manager by, for example,
providing periodic management reports of the project highlighting the
expenditure rates, funding levels, programme achievements based on the M&E
workplan etc
·
Work closely
with the programme manager in ensuring that lessons learnt and good practice
from the Disaster Management and Response component of the project are compiled
and used to improve future planning, programming and implementation.
Communication,
coordination, cooperation and partnerships
·
Organize and
participate in working groups, meetings, conferences, consultations with other
agencies and partners on humanitarian and emergency relief-related matters
·
Work closely
with the Finance, Monitoring & Evaluation, & other departmental teams
to ensure all aspects of the project are being managed effectively and
efficiently.
Administration
and Financial
·
In charge of
all the documentation processes including minutes taking and reports generation
for all the activities undertaken
·
Maintain stocks
of learning materials, tools and guidelines on behalf of the project team
·
Create and
manage project filing system both in soft and hard copy
·
Assist the
department logistician in procuring items and follow up with Logistics on
progress
·
Support the
preparation of workshops, trainings and meetings
·
Undertake
general photocopying, faxing, scanning, filing, records, data entries and
preparation of printed materials
·
Work with DM
and finance teams to ensure all payments are correctly coded
·
Work closely
with the finance officer in ensuring timely payments and adherence to budget
lines
Minimum
Qualifications
·
Relevant degree
level qualification or extensive professional experience in related field
·
Relevant
training in disaster management
·
At least 3
years experience in disaster management work with both private and public
sector
Key Competencies
·
Knowledge of a
range of humanitarian assistance, emergency relief and related humanitarian
issues, risk management in crisis, rehabilitation and/or development settings,
including approaches and techniques to address difficult problems.
·
Knowledge of
project management, including on monitoring and evaluation and particularly in
participative processes
·
Excellent
practical knowledge of computers (Windows, spreadsheets, word processing,
e-mail, Internet
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Position
Title: Project
Officer Psychosocial
Reporting to: Social
Services Managers
Job location: Headquarters
|
Job Summary:
The
principal function of the post holder is to assist in the setting up, management
and coordination of a counselling programme targeting KRCS staff, volunteers
and survivors of emergency situations and their families. This is a short
contract (3 months) with possibility of extension based on donor funding.
Main Functions of Post:
Technical
support to the project
·
Assist in coordination of
all counselling activities in KRCS.
·
Assist in ensuring equal
distribution of resources for the counselling unit in KRCS
·
Coordinate and Conduct
counselling sessions for staff and their families based on need
·
Coordinate and conduct counselling
sessions for responders to various emergency situations
·
Support county managers to
coordinate provision of PSS services in the different counties during
emergencies
·
Attend the coordination
meetings and share the minutes on behalf of the psychosocial unit as assigned.
·
Prepare a proper handover at
the end of the contract and copy all the concerned colleagues
·
Coordinate counselling
supervision for volunteer counsellors and staff involved in counselling
activities
Assist
in Facilitating established and maintaining of referral systems and procedures
for clients
·
Refer clients for further
PSS support based on need
·
Assist in referring clients
where clients can receive maximum assistance.
·
Within the bracket of
confidentiality, encourage information sharing with other KRCS officers
coordinating emergency activities
Capacity
building of staff and volunteers in counselling and other psychosocial areas.
- Conduct training on counselling and other related topics to capacity
build and facilitate professionalism among the staff and volunteers of
KRCS
- Assist in creating the training manuals and tools to be used in the
Psychosocial Unit.
- Assist in training the community and the humanitarian workers as
assigned
Monitoring and evaluation of the counselling
activities
·
Assist in the preparation of
weekly, monthly, quarterly and annual work plans for budgeted activities within
the time line given
·
Assist in preparation of
monthly, quarterly and annual reports on counselling activities within the time
line given.
·
Maintain high quality counselling
services over time and ensure an appropriate level of accountability.
·
Monitor the work of the
volunteer counsellors ensuring they are seeing clients as required.
·
Periodic progress and annual
reports showing achievements against planned targets as well as providing
justification for performance variance and areas of improvement.
·
Document lessons learned and
best-practices.
Minimum
Qualifications
·
Bachelor’s degree in counselling and/or psychology,
Masters in the same fields is an added advantage.
·
3 years hands on experience in counselling
·
Knowledge of gender issues and human rights
Key Competencies
·
Working experience in emergency situations will be an
added advantage
·
Good facilitation/training and project report writing
skills.
·
Ability to work with minimal supervision
·
Motivated, innovative and possesses outstanding
organizational and interpersonal skills and integrity
Applications should be sent to the following address
to be received on or before Friday, 16th January 2015.
Secretary
General
Kenya
Red Cross Society
P.O.
Box 40712-00100,
Nairobi
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