Call Centre Manager

Our client, a leading Micro-Finance Company based in Nairobi that offers personal loan to permanently employed Civil servants is seeking to recruit a Call Centre Manager who will be responsible for the development, management and growth of Call centre. The successful candidate MUST have 5 years management experience within a Call centre.

Key Responsibilities:

• Organizing business and team activities to ensure that the short and medium term agreed operational targets are met
• Ensuring that monthly sales targets for all call centers are set on time and communicated to all agents
• Monitoring the results of all call centers on daily basis
• Ensuring timely daily activations on all deals
• Ensuring that all declined deals are reviewed before clients are notified
• Reviewing and re-designing the process workflows to support business growth
• Ensuring quality on all deals processed in line with the credit policy
• Ensuring  that all fraud or suspected fraud cases are managed according to company policies
• Ensuring that all complaints and queries are managed and resolved effectively and efficiently
• Ensuring suitable and trained staff on Call Center platform and customer care related skills
• Reviewing monthly arrears and proactively follow up with the findings to ensure maximum collections in line with targets
• Enhancing customer satisfaction, mitigate risks and reducing operational errors within all call centers
• Providing quality assurance reviews and monitoring adherence to the call center policies and processes
• Ensuring that daily and monthly reports are prepared accurately and timely for Call Centers

Qualifications:

• A Bachelors’ Degree is a relevant field.
• Must have excellent knowledge of IT systems including call center solutions.
• Must have experience in running an Avaya Call Centre.
• Must have 5 years Management experience within a Call Center.
• Must have relevant experience working in the banking, telecommunication and Micro-finance industry.

Monthly gross salary: Ksh. 140,000 - 180,000/= (Approx. 1,400 – 1,800 USD)

Deadline: 15th September 2016     
     
Applications:

To apply, please follow the link:  http://bit.ly/2bvjmYY 

We endeavour to make contact with all of our applicants, but unfortunately high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience. 

*** Leading Recruitment & Executive Search Company in Kenya; Summit Recruitment & Search, Blixen Court, Karen Road, Karen ***

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Collection Manager

Our client, a leading Micro-Finance Company based in Nairobi that offers personal loan to permanently employ Civil servants is seeking to recruit a Collection Manager. The Commercial Manager will be responsible for overseeing the collection of all off – payroll collections. The successful candidate MUST have knowledge of debt collection laws and regulations.

Key Responsibilities:

• Assist the Head of Collections to design policies, processes and procedures to ensure efficient and effective off-payroll collections.
• Direct debit and standing order deductions through the various banks and ACH deductions.
• Handle Mpesa and Post-dated cheque payments/collections through the various banks and ACH deductions.
• Dealing with all issues affecting third party deductions.
• All direct debit, post-dated cheques and standing order submission to banks.
• All issues affecting deductions in the various markets including banks.
• Listing clients at Credit Reference Bureau or legal demand procedures in the case of a default.
• Maintenance of an excellent filling system and database.
• Management of shared call centre collections resource in order to retrieve payments.
• Daily, weekly and monthly reporting on off-payroll collections performance to executives and senior management.
• Analyze arrears based on aging and prescribe appropriate actions to retrieve all arrears from non-performing clients.
• Undertake any additional duties that may be prescribed by the Head of Collections.

Qualifications:

• At least 4 years’ experience a financial institution (an insurance institution is advantageous) holding a similar position.
• Degree in Business Management or related field.
• Must be a CPA (K).
• Must have excellent interpersonal skills, ability to think out of the box and the flexibility to interact with all levels of personnel.
• Must be familiar with setting off-payroll policies and must have successfully implemented off-payroll policies with tangible results
• Must be multitask oriented, organized, set priorities and meet deadlines and take pride in one’s work.
• Must have experience in supervisory/management responsibilities on Collections related projects.

Monthly gross salary: Ksh. 100,000 - 150,000/= (Approx. 1,000 - 1,500 USD) depending on skills and experience

Deadline: 31st August 2016 
         
Applications:

To apply, please follow the link:  http://bit.ly/2aStbAO 

We endeavour to make contact with all of our applicants, but unfortunately high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience. 

*** Leading Recruitment & Executive Search Company in Kenya; Summit Recruitment & Search, Blixen Court, Karen Road, Karen ***

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Relationship Manager

Are you looking to broaden your experience in the management of relationships with financial institutions and that you have passion for delivering outstanding customer experience?

Are you innovative and creative in how you reach out and build relationships?

If yes, The Co-operative Bank of Kenya, “The Kingdom Bank” is the ideal place to elevate you to the next career level and experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching.

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Team Leader and Branch Interns

4G Capital (4th Generation Capital) is a consumer finance providing ethical credit services to those who require it most.  

We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt.  

Our customers are mainly small businesses and entrepreneurs who use our credit to grow their businesses and provide for the unforeseen.

Our customers are our partners.

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Finance & Investor Relations Manager

Our client, a dynamic Investment Company which provides equity to high growth businesses in East Africa is looking for a Finance & Investor Relations Manager. The successful candidate will be responsible for supporting the investment professionals and communicating with the investors in the funds by providing them with timely and accurate reports.

Key Responsibilities:

• Monitor compliance with all contractual and legal requirements.
• Prepare aggregate summary reports per fund and per investor.
• Monitor compliance with regulations, agreements and resolutions of governing bodies.
• Responsible for all accounting functions, by keeping all records for all entities up to date at all times.
• Ensure compliance as per agreement that is AML/KYC.

Qualifications:

• Must have a financial management post graduate qualification.
• Must have a CPA K with at least 8 years at senior financial position.
• Excellent working knowledge of both GAAAP and IAS.
• Experience in or a good understanding of the private equity and venture capital industry.
• Successful completion of AVCA or EVCA courses in Fund Administration is a plus.
• Demonstrated ability to work successfully under pressure.
• Must be willing to travel and geographic flexibility.

Monthly gross salary: Ksh 400,000 – 500,000 (Approx. 4000 – 5000 USD) depending on experience & qualification

Deadline: 15th Feb 2016

Applications:

To apply, please follow the link:  http://bit.ly/1SbpUfX 

Summit Recruitment & Training, Blixen Court, Karen Road, Karen.

We endeavour to make contact with all of our applicants but unfortunately high volumes  of applications makes this unrealistic. If you do not hear from us within two weeks your application has not been successfully on this occasion. This does not mean you will not be consider for future roles so please keep an eye on our job board and apply for positions that match your skills and experience. 

****Please do not apply if you do not meet the requirements of the job****

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ICT Manager, Loans Officer (Several Positions)

IMAS Kenya Limited is a Microfinance based in Kenya. It seeks to fill various positions.

 

Job Title: ICT Manager
 

Reporting To: The Executive Director
 

ICT Manager Job Summary

• The ICT Manager will provide leadership, planning and management of the ICT infrastructure.
• Ensure that the ICT infrastructure for the current business model and any future growth are properly defined, implemented and maintained.
• Lead the ICT team to deliver all planned and agreed department and individual performance targets to ensure that the ICT department is efficient and value adding to the organization.

Key Responsibilities

• Provide exemplary internal and external customer service to both internal and external customers.
• Clearly identify the organization’s long term ICT requirements that will support and deliver the organization’s strategic plan.
• Develop, maintain and review the organization’s ICT policy and procedures which support the organization’s needs and strategic objectives.
• Establish a continuous ICT strategic planning cycle which will ensure that the organization benefits from emerging ICT technology.
• Ensure the organization has appropriate and up to date ICT functionality, software and hardware in an effective, efficient, secure and cost conscious manner.
• Ensure adequate backup and recovery strategies and systems are in place and reviewed regularly.
• Manage, evaluate and ensure security concerns for the organization are addressed
• Establish a fully-fledged Disaster Recovery Plan in tune with the business continuity plan and ensure the plan is document is updated periodically and tested.
• Perform any other duty as may be assigned from time to time.

Key Competencies Required

• A relevant degree in computing and professional qualifications in I.T. Those with a master’s degree will have an added advantage.
• Strong understanding of bankers realm.net Core banking applications and operating system
• At least 4 – 5 years of working experience in senior IT management capacity.
• Sound knowledge and experience in managing IT service delivery.
• Strong negotiation skills.
• Capacity to lead and manage multi-discipline technical staff.
• Good interpersonal and communication skills.
• Strong understanding of Core operating systems –UNIX and Windows
• Added advantage to those experienced in a micro-finance environment

Job Title: Loan Officers
 

Reporting To: Branch Managers

Key Responsibilities:

• Sustainable growth through the sale of products and services to enable the branch perform to its expectations.
• Growth and Maintenance of a healthy credit portfolio
• Preparation and presentation timely & reliable reports
• Effective record keeping

Key Competencies required:-

• Be 25 years and above
• Be a holder of at least a diploma in co-operative management or its equivalent.
• Have at least 2 years relevant experience
• Should be willing to ride a motorbike
• Holder of a valid certificate of good conduct.
• Self-motivated and mature
• Ability to work with numbers

How to Apply
 

Qualified candidates should send their application letters and CV (as ONE DOCUMENT) stating their work experience and current salary with copies of their academic certificates and phone contacts to the following address not later than Friday 23rd October 2015.
 

The Human Resource and Administration Manager
BIMAS Kenya Limited
P.O. Box 2299 Embu, 60100.
 

Email: recruitment@bimaskenya.com

Indicate the position applied for in the subject field. 

Note that applications without the required details will be disqualified.

Only short listed candidates will be contacted.

BIMAS is an equal opportunity employer.

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Relationship Officer, Head of Treasury, Head of SME Banking and Debt Recovery Manager at Faulu Kenya

Faulu Microfinance Bank, a subsidiary of the Old Mutual Group is one of Kenya’s fastest growing banks with a network of over 80 outlets and over 900 employees.

The bank is regulated by the Central Bank of Kenya and offers a variety of financial solutions catering to both Retail and MSME segments.
 

Over the years, the bank has developed a wide portfolio of transactional, savings, credit and micro insurance solutions to meet changing customer needs.

Our vision is to give Kenyans hope and a future, by listening and empowering them with relevant financial solutions.

In line with business demands driven by our rapid growth, we are looking for qualified, highly competent, talented and results driven individuals to fill the following key business growth and revenue generation position.
 

Debt Recovery Manager

Job Ref: HR: 69/06/2015
 

Job Summary: Working closely with the Head of Credit, he /she will ensure compliance with internal credit policies and procedures, best practices and CBK prudential guidelines to facilitate management of credit risks within tolerable levels. 

The Job holder will execute the institution’s strategy in reducing the NPA portfolio as per laid out guidelines in the institution’s credit policy. 

He/ She will ensure that ALL approved and disbursed loans are fully repaid as stipulated in the terms and conditions to prevent loss to the institution due to non-repayments.

Key Responsibilities

• Project relevant trends that affect the collectibles of the portfolio and isolate potential problem areas
• Monitor loan repayments globally and initiate/recommend course of action
• Instruct and follow up with external service providers on NPA matters i.e. debt collectors, auctioneers etc.
• Extract, confirm and transmit CRB information to licensed Credit Reference Bureau
• Conduct client visits (on a need basis) and make telephone calls to follow up on payments from NPA debtors
• Report on NPAs (Write offs, Collections, Security Cover etc.) on a regular predetermined basis and provide information for CBK reporting
• Ensure one day arrears management for all disbursed loans is fully executed
• Ensure a record is maintained to track recovery progress for all loans in arrears
• Ensure weekly arrears and reports are prepared for all the branches and follow with them to ensure full repayment
• Ensure demand letters are prepared and ensure that they are forwarded to the defaulting customers
• Ensure reports are prepared and recommendations made on bad debts to be written-off to the management for approval
• Ensure an up to date register on loan related insurance claims is maintained and ensure prompt reimbursement from underwriters
• Monitor debt collection response cycles and contacts as well as credit control performance
• Manage resource scheduling and the determination of priority of work and procedures to maximize production output and success levels.
• Report and monitor all risks associated with debt recovery
• Generate compliance reports for use in decision making and performance appraisals
• Do any other duties that may be assigned by the Management

Requirements:

• He or she should be a holder University Degree in Business studies.
• 5 years’ experience in credit and debt recovery
• Knowledge in credit management and banking is an obvious advantage
• Knowledge on Law relating to banking
• Practical experience in lending and recovery
• Speed and accuracy

Personal Attributes:

• Capacity and willingness to work for long hours and within strict deadlines
• Excellent interpersonal skills
• High degree of confidentiality
• Analytical mind
• Knowledgeable on the Financial services sector
• Assertive, honest, highly organized, creative and innovative

Position: Head of Small & Medium Enterprise (SME) Banking 
 

Job Ref: HR: 71/09/2015

1 Post

Job Summary: Reporting to the General Manager - Business Development, the job holder will be responsible for business development & growth of the Small & Medium Enterprises (SME) portfolio by working closely with Senior Management, Leadership team, Branch Management teams, Credit and other stakeholders in the Bank.
 

Responsibilities

• Implement of the SME business strategy in line with the Bank’s overall strategy and business growth plan
• Work closely with stakeholders in Senior Management, Leadership team, Branch Management teams and Credit to increase market share of the SME segment in terms of customer numbers, products and service consumption and revenues while proactively reducing the non-performing loan book
• Drive sales through effective leadership, guidance and performance management process within the branch network and relationships
• Working directly with Branches and SME officers to drive account utilization and hence cheap and stable deposits
• Drive transactional income from SME clients through effective customer service and cross selling the entire range of banking and bancassurance products and services
• Identify and capitalize on new market opportunities to expand presence, competitiveness and profitability by proactively selling products and services
• Improve the business environment and raising the profile for the SME business segment in the Bank
• Establish profitable banking relationships with SME clients by providing high quality banking and other financial services to SMEs where the Bank operates
• Advise the Bank on SME market analysis and segmentation with regards to SME financial products, SME credit Risk evaluation processes, loan monitoring, collections and debt recovery procedures
• In liaison with other stakeholders, ensure quality portfolio by effective identification of risks and their mitigations
• Represent the Bank and business unit in forums, meetings and fast track the implementation of the relevant agreed action points
• Conduct any other duties that may be assigned by the supervisor

Qualifications and Experience

• A degree in a business related field i.e. Bachelor of Commerce, Business Studies, Economics or Banking/Finance
• Formal training in lending/Relationship management
• At least 7 years of managerial experience with proven track record for delivery of superior results
• Experience in relationship management
• SME Credit analysis skills
• Excellent sales/marketing, excellent presentation, communication, negotiation, customer service and relationship management skills
• Demonstrated leadership skills
• Ability to accurately plan work assignments, prioritize tasks and deliver deadlines
• Excellent analytical and problem solving skills
• Flexible – ability to travel across the country frequently

Head of Treasury

Job Ref: HR: 72/09/2015
 

Job Summary: Reporting to the General Manager, Finance, and the Head of Treasury will provide efficient and effective delivery of the full range of treasury products and effectively lead the Assets Liability Management (ALM) to achieve the desired business growth and profitability targets.

Responsibilities

• Develop and execute strategies for investment of surplus funds in treasury bills, bonds and other money market instruments
• Manage the dealing activity end to end so as to ensure that all the bank’s interests are protected at all times and financial targets are met
• Ensure that the bank meets all external and internal liquidity requirements and that proper contingency plans are in place to address excess and deficient liquidity incidences in line with the Bank policy and procedures
• Develop innovative treasury products that will enable the bank grow its’ money market and foreign exchange volumes and revenues
• Actively identify and market clients with potential to grow revenues from sales of treasury products and services
• Ensure that the bank credit limits with counterparties are observed at all times
• Build, foster and maintain relationships with counterparties, lenders and other stakeholders
• Lead and manage the treasury function team and their performance with the view of ensuring proper positioning and leveraging of the function’s human resources
• Participate in Management meetings as may be appropriate including but not limited to ALCO, Products Committee, ExCo and others

Required Qualifications

• University business degree from a recognized institution preferably in Economics, Finance, Statistics or Commerce
• A Master’s degree will be an added advantage
• Professional Certification e.g. CPA/ACCA, ACI (Financial Markets Association)
• Eight years working experience, 3 of which must have been in a senior role within the treasury function
• Demonstrable skills/know how in dealing, financial analysis and knowledge of financial markets
• Good working knowledge of dealing systems
• Demonstrate strong leadership and communication skills
• Proven and demonstrated leadership and general management skills
• Excellent presentation, communication, interpersonal, influencing and negotiation skills
• Demonstrate high integrity

Relationship Officer - Small & Medium Enterprises (SME) 

Job Ref: HR: 76/09/2015

Role Size K

10 Posts
 

Job Summary: Working closely with the Senior Relationship Officer, the job holder should endeavor to grow a high quality SME client portfolio both in cheap, Stable deposits and loans and manage all client relationships to ensure world class customer service and maximum returns.

Key Responsibilities

• Loan underwriting/processing as per laid down company policies and procedures
• Client Education and Information dissemination to prospective clients about Faulu.
• Ensuring clients understand Faulu operations policy with regard to accessing the services and products
• Default management by ensuring on time loan repayment and follow ups.
• Understanding the underlying causes of default and taking remedial actions as per credit policy
• Maintenance and Management of Small and Medium Enterprise (SME) Networks
• Portfolio growth and Management of Small and Medium Enterprise (SME) products
• Relationship management of existing SME clients

Qualification and Experience

• Bachelor’s degree in Business, Sales, Marketing or equivalent
• At least 2 years’ experience in the financial sector with exposure to SME lending
• Demonstrate through previous performance ability to grow SME business
• Knowledge in Sales and Marketing, credit risk management, credit lending and computer literacy a must
• Clear understanding of microfinance/banking industry is an added advantage

Knowledge and Skills

• Good communication and interpersonal skills
• Excellent problem solving and decision making skills
• Team player and quick thinker

How to Apply

If you meet the specified criteria, apply through the link below: http://faulucareers.co.ke/
 

Note: Hard Copy applications will not be accepted
 

All applications must reach us by 21st October, 2015. 

Only shortlisted candidates will be contacted.

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Senior Associate

A dynamic mid -sized Company based in Nairobi is seeking to recruit a Senior Associate. The successful candidate MUST be at least 30 years of age and above.  He /she must have a minimum of 7 years experience in corporate, preferably banking, insurance  or in a law firm.

Key Responsibilities:

• Provide leadership and ensure efficient and effective management of resources in the Legal department.
• Provide legal protection and risk management advice to management especially on contract management.
• Progress of outstanding litigation and liaise with external advocates.
• Follow up with respective banks/parties for settlement of claims.
• Run the affairs of the company secretarial arm of the company.

Qualifications:

• Must be 30 years and above.
• Must have a bachelor’s degree in Law and a diploma from KSL.
• Candidates with a CPS qualification will have an added advantage.
• Must be an advocate of the High Court.
• Must be a certified public secretary.

Monthly gross salary: Ksh. 250,000 - 270,000/= (Approx. 2,500 - 2,700 USD)depending on experience

Deadline:  31st October 2015

Applications:

To apply, please follow the link: http://bit.ly/1jLV4Nt  

Summit Recruitment & Training, Blixen Court, Karen road, Karen.

We endeavour to make contact with all of our applicants but unfortunately high volumes  of applications makes this unrealistic. If you do not hear from us within two weeks your application has not been successfully on this occasion. This does not mean you will not be consider for future roles so please keep an eye on our job board and apply for positions that match your skills and experience. 

****Please do not apply if you do not meet the requirements of the job****

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Legal Manager

Our client, a well established mid -sized Company based in Nairobi is seeking to recruit Legal Manager. The successful candidate MUST have a minimum of 7 years experience in corporate, preferably banking or in a law firm.

Key Responsibilities:

• Provide leadership and ensure efficient and effective management of resources in the Legal department.
• Provide legal protection and risk management advice to management especially on contract management.
• Progress of outstanding litigation and liaise with external advocates.
• Follow up with respective banks/parties for settlement of claims.
• Run the affairs of the company secretarial arm of the company.

Qualifications:

• Must have a bachelor’s degree in Law.
• Must be an advocate of the High Court.
• Must be a certified public secretary.

Monthly gross salary: Ksh 350,000 (Approx. 3684 USD) depending on experience & qualification

Deadline: 31st July 2015

Applications:

To apply, please follow the link: http://bit.ly/1TNebUZ  

 Summit Recruitment & Training, Blixen Court, Karen Road, Karen.
Only short listed candidates will be contacted. Please indicate in your email which position you are interested in.

****Please do not apply if you do not meet the requirements of the job****

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Nigerian National Technical Support Engineer – Lagos, Nigeria

Our client, a Financial Equipment Supplier Company based in China is seeking to recruit a Nigerian Technical Support Engineer. The successful candidate MUST have prior working experience in the ATM industry/similar banking equipment industry.

Key Responsibilities:

• Provide technical support to partner or end user to solve ATM technical problems.
• Travel to other cities for on-site support.
• Manage & process customer complaints and/or new requirement processes.
• Prepare service reports to the customer and prepare technical analysis.
• Collect data and submit bi-weekly report to Headquarters.
• Assist the local supervisor and manager to prepare the technical tender documents.
• Manage local projects such as Pilot-Test, Technical Upgrades and others.
• Prepare and help out in technical documentation such as the spare-part lists.

Qualifications:

• Must have 2 years working experience in technical support or customer service.
• Must have a bachelor’s degree in Computer Science/Electronics Engineering.
• Computer literate.
• Ability to work under minimum supervision.
• Good written and spoken English.
• Ability to speak Mandarin and write Chinese will be an added advantage.
• Must possess an outgoing and proactive personality.

Monthly gross salary: Ksh 350,000 – 500,000 (Approx. 3,889 – 5,556 USD)depending on experience & qualification

Deadline: 31st  May 2015

Applications:

To apply, please follow the link: http://bit.ly/1GTma9j

Summit Recruitment & Training, Blixen Court, Karen road, Karen.
Only short listed candidates will be contacted. Please indicate in your email which position you are interested in.

****Please do not apply if you do not meet the requirements of the job****

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Chief Executive Officer

Our client, a well-established Mid -Sized Company based in Nairobi is seeking to recruit a Chief Executive Officer with a strong focus on developing the company’s strategy and growth plan. The successful candidate MUST have a minimum of 10 years’ experience in corporate, preferably banking, insurance or in a law firm and must have proven credentials in developing and executing corporate business and growth strategies.

Key Responsibilities:

• Formulate and seek board directions for business development strategies.
• Implement corporate and business lines strategies.
• Oversee the preparation of the budget.
• Ensuring that expenditures are commensurate with the budgeted revenue.
• Develop business proposals for customers.
• Develop the East African client portfolio for the company’s services.
• Develop, coordinate & implement marketing plans to achieve revenue goals.
• Initiate potential partnerships, agreements and collaborations with other players.
• Develop strong customer relationships to generate high volume of prospective clients.
• Contract market research and surveys on business and competition trends.
• Approve business related tenders and reports for consideration by the client.

Qualifications:

• Must have an MBA.
• Must have a relevant bachelor’s degree.
• Must have at least 10 years working experience.
• Must have 3 years working experience in a senior management position.
• Must have experience in strategic planning and execution.
• Must have strong stakeholder management.
• Must have excellent people management and relationship skills.
• Must have relevant experience with initiating and leading improvement programs.
• Must have experience in dealing with diverse stakeholders.
• Must have an entrepreneurial mind.
• Ability to travel.

Monthly gross salary: Ksh. 600,000 - 700,000/= (Approx. 8,200 - 9,400 USD)depending on experience

Deadline: 20th May 2015

Applications:

To apply, please follow the link: http://bit.ly/1ILVEBH  

Summit Recruitment & Training, Blixen Court, Karen road, Karen.
Only short listed candidates will be contacted. Please indicate in your email which position you are interested in.

****Please do not apply if you do not meet the requirements of the job****

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Chief Executive Officer (1 Post), Branch Manager (2 Posts)

Universal Traders SACCO (UTS) is dully licensed deposit taking Sacco under the regulations of SACCO societies Act 2010 and has its major operations in the larger eastern region. UTS began its operations in 1997 and has since grown to be a financial service provider of choice in the region. 

To date, Membership to the SACCO is diverse and incorporates traders, farmers, civil servants, membership groups and associations. We are looking for focused, dynamic and experienced individuals to fill the following positions:

 

Chief Executive Officer 

(1 Post)

 

The person will be responsible for the day to day Management of the Society’s Operations. 

In addition he/she is expected to give advice to the Board of Directors on various policy matters as well as managing the staff within the Society.

• Interpreting and implementing the decisions of the Board;
• Ensuring effective management of the Sacco’s business in the best interest of the Sacco and other stakeholders;
• Ensuring development and implementation of strategic and business plans;
• Overseeing the development of operational plans and budget for approval by the Board;
• Ensuring compliance with the laws of the country;
• Overseeing the development of various Sacco policies.
• Ensuring there is effective communication between the management and the Board;
• Acting as the principal spokesperson of the Sacco;
• Participating in the Board of Director’s meetings and Executive Committee meetings;
• Responsible for the security of funds and assets of the Sacco;
• Performing any other lawful duties as may be assigned by the BOD

Attributes /Skills

• Judgment and decision-making ability
• Able to handle difficult customers with diplomacy and tact
• Accuracy and attention to detail 
• High financial management capability
• High leadership and administrative capacity
• Excellent communication skills
• Proficient in Microsoft office suite

Qualifications

• Bachelor’s Degree in Business related course from a recognized University 
• Be a Certified Public Accountant CPA(K) holder
• MBA Qualification will be an added advantage
• Have at least 5 years practical experience in a busy financial institution with 2 of these being in a Senior Management Position
• 30 – 40 years age.

Branch Manager

(2 Posts)

The branch Manager shall be reporting to the Chief Executive Officer and is generally responsible for coordinating day to day branch operations and business growth at the Branch.

Main Duties :-

• Manage branch performance against agreed targets and budgets, and within policies and standards and in line with the Sacco`s strategic objectives.
• Establish and oversee the implementation of sound financial management systems in liaison with the Head of Branches and Finance.
• Manage the branch loan portfolio in accordance with the Society credit policy and procedures.

Attributes /Skills

• Good Interpersonal and Leadership skills
• Good business Management skills
• Negotiation skills
• Judgment and decision-making ability
• Ability to achieve results through people and develop staff
• Accuracy and attention to detail
• High financial management capability
• Excellent communication skills both written and oral
• Proficient in Microsoft office suite

Qualifications

• Bachelors’ degree in Business Related Field from a recognized university
• CPA II/ACCA or equivalent
• 3 years’ experience in a similar position in a financial institution or equivalent
• Age: 28 – 35 Years.

Interested and qualified candidates are invited to apply.

Applications should be sent to the postal or Email address shown below accompanied with a detailed C.V, copies of academic & Professional Certificates and testimonials so as to be received not later than Friday March 06th, 2015.

The candidates must indicate their current and expected gross salary in the application letter though remunerations will be negotiable depending on qualification and experience.

The Secretary

Board of Directors

P. O. Box 2119-90100

Machakos

or info@universaltraders.co.ke

NB: Only the shortlisted candidates will be contacted.

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