Position: Spare Parts Manager
Company profile:
Our client is a group of companies that providesproducts such as Onsite Power Generation Solutions, Engines/Bombardier Locomotives and Tyres thereby catering to a wide Customer Base
Main Responsibilities
- Spare Parts Operations
- Ensure that the spare parts Receive and Issue procedure is followed by the stores team
- Do random Check with invoice and physical
- Do random check on updation of the system
- Do random check on the Bin location
- Do Random check on the stock count and accuracy
- Ensure full parts consumption before end of life
- Market Operations
- Developing proposals for improving customer satisfaction
- Monitoring competitors and promoting parts sales
- Planning and contributing to the dealers parts and service marketing programs
Spare parts ordering
- New model spares ordering plan
- Replacement ordering with min order quantity and Consumption of spare parts in coordination with the workshop manager
- Ensure ordering cycle for optimum conditions
- Ensure that spare parts obsolescence is minimum and as per budgeted provisions
- Meet KPI
- Ensure that the team meet the defined KPI Parameters
- Ensure analyses of KPI report and take corrective actions in coordination with Service Manager
- Provide KPI to the team down the line to meet the company objectives
Self-development
- Learn new process for efficiency improvement
- Handling of Customers at the reception / cash counter
- Knowledge sharing with team members.
Coordination and others
- Coordinate with Service Manager / operations for customer issues related to spare parts
- Inform Supervisor in advance if any customer needs are delayed for any reasons so that the customer can be notified
- Inform the customer in advance if the scheduled time is not likely to be met
Reports
- Daily KPI - Fill Rate, Orders, Back orders
- Consumption report, Stock reports
- Escalation reports Parts not received or job pending > 7 days
- Fast moving report with its stock
Professional & Personal Qualifications:
- Minimum of a Bachelors degree in Business, procurement/supply chain management or a related field
- 5-7 years of related experience;
- Strong management skills with exceptional attention to detail
- Proven track record of managing a spare parts division
- Highly creative and strategic
- Strong communication skills (written and oral)
- Strong interpersonal relationship skills
- Computer Skills: Mac, Excel, Word, PowerPoint
How to apply
To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line. Kindly also mention your current/ last salary and benefits. Only shortlisted candidates will be contacted.