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Title: Capacity Building Coordinator
Background:
The International Training and Education Center on health (I-TECH), based in Seattle at the University of Washington, was established in 2002. I-TECH undertakes activities that increase human and systems capacity for provision of HIV/AIDS clinical care and support. I-TECH Kenya works with the Ministry of Health and other funded partners to develop the capacity for the implementation and use of electronic health information systems in Kenya. This is an initiative within the US President’s Emergency Plan for AIDS Relief supported scope for health informatics activities in Kenya.
Mission:
The Kenya office is committed to providing technical assistance and support for the development of capacity for the use and maintenance of Electronic Medical Record Systems in Kenya. The office works in close collaboration with the Kenya Ministry of Health and other stakeholders, the US Health Resources & Services Administration (HRSA), the US Centers for Disease Control & Prevention – Global Aids Program (CDC/GAP).
Position Summary:
International Training and Education Centre for Health (I-TECH) University of Washington, is funded by CDC to support the Ministry of Health (MOH) in the implementation of Health Information related activities. We operate using a Technical Assistance / Technical Support model that aims at addressing MoH priorities while building capacity within the MoH.
The candidate should preferably have a background in health (nurse, clinical officer or health records officer) or have an equivalent work experience on use of EMR systems. The successful candidate will be part of the team delivering training, monitoring the implementation and use of EMR system and also ensuring user certification
Primary Responsibilities
Mentorship monitoring and maintaining a comprehensive list of all mentors and their current facility(s) that they support.
Coordinating with regional staff to undertake capacity-building activities
Routinely (monthly / quarterly) coordinating with the mentors to provide progress reports
Provide a central point of contact and referral network connecting mentors as is appropriate or beneficial
Providing a central point of contact with partners for routine news relating to capacity building, updates, or other informational contacts
Collaborating regularly with field staff on ways to achieve more effective solutions to user problems
Staying up to date on application releases and enhancements
Participating in system upgrades, fixes and enhancements
Maintaining a web page of Kenya EMR status, upcoming upgrades, the latest news and information, and a list of future enhancements
Participating in system testing process for new functionality or system upgrades
Monitoring the hotline and Trouble Ticket system (currently Redmine) on a regular basis
Reviewing trouble tickets that have been reported, responding or escalating issues as required
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Skills and Qualifications
Should have problem solving skills
Should have experience with any EMR related software and training
Bachelor’s degree in Health, Health Education, Education and/or related field
Experience in training and instructional design
Experience with health and/or technology related subject matter
Strong organizational and planning skills
Strong computer skills, including high level of proficiency with MS Word, MS PowerPoint and MS Excel
Excellent interpersonal, written and communication skills
Experience working with health information systems (electronic and paper based)
Interested candidates should send in their applications to
I-TECH Kenya,
P.O. Box 2614-00202
Nairobi.
Email Address: jobs@itech-kenya.org. All applications should be received by Friday 13th December 2013
