Title: Relationship Officers
Our client, a fastest growing international micro-finance seeks qualified and experienced people to urgently fill the above position in the following locations: Eldoret, Thika Meru, Mtwapa, Malindi, Maua, Kakamega and Nyahururu
Main Purpose of the Job:To contribute to the profitability of the branch by effectively achieving set sales targets through actively and proactively identifying sales opportunities;
To keep the portfolio at risk at the acceptable minimum through actively following up on all clients for timely repayments; To proactively and continuously deliver service excellence.
Minimum Education Requirements:
- Bachelor’s degree in a related field will be preferred
- Computer Literacy
Minimum Required Experience
- (2 years as spread as shown below)1 year sales experience in a micro-finance/ bank /insurance a must
- 1 year sales experience from any other sector
Key Performance Areas:Production / Sales
- To manage own sales production performance and implementing corrective actions to achieve target objectives;
- Proactively driving sales through a combination of advertising, customer referrals and viral marketing (word of mouth).
- Ensure that you contribute to the profitability of the branch by meeting individual sales targets set by management;
- Effectively achieving set sales targets by actively and proactively identifying of opportunities;
- Attend the daily planning and review meetings.
Other Key Performance Areas are;
- Marketing of loans
- Loan appraisals
- Collections
- Portfolio management
- Administration of loans
- Customer relationship management
- Maintaining an excellent corporate image
Qualified candidate should send their CV to frank.vacancies@yahoo.com and cc to Hresourcefrank@yahoo.com clearly indicating their preferred location on the subject line.