Posts
CTG Global
Closing
date: 31 Jul 2013
Background on CTG
Global
CTG Global is a Human Resources Service Company
specializing in Recruitment, Management Consultancy, Human Resources support
services and Monitoring & Evaluation in post disaster and post conflict
countries around the world.
CTG Global provides services to humanitarian
organizations, government, non-governmental organizations, businesses, security
companies and individuals that enables them to focus on their core business and
the achievement of their objectives in hostile and threatening environments as
we provide a safe and secure environment for them to do so and alleviate them
of their risks, crisis and personnel management problems.
Rationale
& Integrity
CTG is a young, growing company with a
requirement for a dynamic self-starter in this role who can work with the
company’s middle and senior management to achieve both their vision and
objectives in managing our client’s programmes across the African continent by
coordinating the recruitment, HR and personnel management support services
provided. It is your responsibility to maintain comprehensive oversight of
these core functions ensuring the company is providing above and beyond the
level of support expected from our client and its activities are compliant with
CTG’s policies and procedures in order that we meet our ever evolving
requirements whilst ensuring a quality provision of services.
Appointment
Under the direct supervision of the Regional
Manager Africa (RMA), the Portfolio Officer (PO) will supervise CTG’s clients
in Africa as directed by the RMA. The PO shall efficiently manage a growing
consultants’ portfolio on behalf of CTG’s clients, thereby ensuring the
delivery of quality services responsive to clients’ needs. S/He will be
responsible for overseeing, organising, coordination and supervision of Africa
portfolio office and staff within.
Job
Description
Responsibilities
Specific responsibilities will include but not
be limited to organising, supervising and/or executing:
I. Portfolio Management II. Recruitment
Assistance III. Operational Management IV. Business Acquisition & Growth V.
Knowledge Management & Technical Support 2. Duties
I. Portfolio Management
- Responsible for ensuring deployment plans and administrative documents and systems are in place and followed as per the SOPS for all international consultants in the programmes under your supervision (such as flights, insurance activation for arrival date and maintenance of insurance roster during consultants employment, collection from airport, leave/rotation plans vs. contract compliance, termination flight costs billed appropriately to client/consultant as per contract, notification to CTG finance department, new client instructions/logistics forms are used throughout the company, etc.).
- Ensure proper implementation of SOPS by staff under PO’s supervision.
- Make sure that all personnel files for each individual, filing any letters associated with individuals performance, action quarterly/half yearly appraisal reports with Management, monitoring individuals contract end dates, maintaining personal records database for expatriate staff, recording visa expiries, timesheets and expense claim forms are completed correctly and countersigned by the client, individuals are paid correctly etc. in the programmes under you supervision.
- Coordinate and supervise preparation of consolidated payroll spreadsheets for individual programmes for review of the RMA prior to processing and reporting any inconsistencies to the RMA should any consultant be claiming above the allowances set out in their agreement.
- Prepare a weekly portfolio report for the RMA in support of the combined Weekly Country office report the RMA prepares for CTG HQ.
- Responsible for Drafting Call-Off Contracts between CTG and the Clients for review and signature by the RMA.
- Assist the RMA in developing and in reviewing, negotiating and finalizing consultant’s contracts for service in line with the terms and conditions agreed with the client.
- Ensure contract documents and amendments are in line with our client’s needs. Monitor and administer contracts and agreements as well as amendments when required.
- Responsible for ensuring that all Portfolio staff under your management are sufficiently trained and provided with guidance on areas of ambiguity with regards to the programmes they manage.
II.
Recruitment Assistance
- Within your allocated client portfolio, oversee all human recruitment related processes and actions, ensuring that these meet timelines and the clients’ needs. This includes working with clients on recruitment plans and costing for consultants.
- Assist the RMA in coordinating with our Dubai HQ Recruitment Manager on all international recruitments respective to your portfolio, with the knowledge that you are ultimately responsible for the Recruitment & administration of International personnel coming onto your programmes (ensuring management of the database on personnel you are sourcing).
- Assist the Dubai HQ Recruitment Manager with the sourcing and vetting of local Kenyan recruitments respective to your portfolio.
III.
Operational Management
- Ensure the maintenance of up to date information on the Ops Boards.
- Assist the RMA and Commercial and Operations Manager (COM) with the management of any crisis situations using the relevant SOPs.
- Assist the RMA with establishing operations in new territories as required, including providing research assistance.
- Ensure timely responses to, and a high-quality turnaround to all requests received from clients.
- Represent CTG in client meetings, produce meeting reports when appropriate, and follow up as appropriate. IV. Business Acquisition & Growth
- Actively promote CTG services within clients and among consultants and assist the RMA in building a network of key business partners.
- Assist the CM with research and preparation of quotes from Africa for proposals, bids, clients etc. as required.
V. Knowledge
Management & Technical Support
- Contribute to the enhancement of Standard Operations Procedures (SOPs) relating to portfolio scope of work with specific emphasis on recruitment and personnel management.
- Contribute to the development of other tools and data platforms and content management to further progress effective information and knowledge sharing within CTG and between CTG and clients.
- Manage the shared drive for the assigned portfolio’s ensuring completeness of documentation.
- Work closely with other Portfolio team members within the Group to ensure efficient and effective Programme Management is maintained throughout the company.
- Line Management
- Under direct supervision and guidance of RMA.
- Downwards Liaison and Administration Support Officers (LASO), Portfolio Associates (PA) and other Portfolio Staff.
Qualifications
& Attributes
The successful candidate will be able to work
results-driven and without direct supervision.
a)
Qualifications
- Advanced University Bachelor’s degree in business, economics, international relations, human resources management or another field related to business management (ideally with a focus on HR) is preferred.
b)
Experience
- At least 5 years progressively responsible experience in human resources and or the administration of client relations management, ideally in a post-conflict environment OR a First University degree combined with extensive such experience.
- Familiarity with HR administration procedures and support systems necessary.
- Experience working for the UN and/or Humanitarian Aid Agency previously is preferable. A solid knowledge if UN regulations and procedures in project acceptance, contracting, and recruitment of project personnel is highly desirable.
- Experience in recruitment for humanitarian, development, governance and reconstruction requirements with international development agencies or commercial firms an advantage.
c) Skills
& Competencies
- Client management: tactful, resolute and committed to providing a resolute support to our clients.
- Delivering results: ability to plan and organise oneself and work in order to achieve objectives by striving to meet and exceed the expectations of the clients.
- Forward thinking: has a flexible approach to change, is able to work effectively in a variety of situations, seeks improvements and looks to the future.
- Communication: strong written and presentational skills;
- Languages: Fluency in English with strong narrative and verbal communications skills is required.
- Working with others: ability to work effectively with colleagues, managers and clients. Understands the importance of developing effective partnership relationships with clients.
- Ability to work well in a fast paced environment, an effective planner with proven time management skills is necessary; attention to detail, personal commitment, efficiency, flexibility with great team liaison skills;
- Flexibility and adaptability to work overtime, often with short notice, to meet deadlines – overtime is likely to include late nights, early mornings, weekends and holidays;
- Honesty and reliability;
- Preferably already based in Nairobi, Kenya, ideally with valid residence or work permit.
Benefits
& Remuneration Package
- CTG shall provide a suitable candidate with a permanent contract of employment and the following type of package. Salary is guideline only and the company shall make an offer deemed appropriate pertaining to their selection criteria.
- CTG will issue an unlimited duration contract with a 3 month probation period.
- Remuneration Package: Will be discussed with the successful based on experience.
- Visa (if required): Employee only
- Insurances include: 1. Personal Accident (when on business and holiday travel): (Detailed T&C will be made known to a successful candidate) 2. BUPA International Gold Health Care – Employee elective following
- probationary period. Family Status. Under the Company policy Category C = Company 50% contribution/Employee 50% contribution.
- In case of National staff (Kenyan) or Kenyan resident: full medical insurance for principal member and his/her dependants and WIBA insurance.
- Travel: Economy Class – Flights for employee for mobilisation/demobilisation only (if not already resident in Nairobi, Kenya).
- Leave: As per the Labour Law in Kenya – 21 working days per annum plus National Holidays declared by the Kenya authorities.
- Relocation Allowance: As per company policy.
- Working hours: Monday – Friday; 8am – 5pm however this designation shall be expected to devote weekends and evenings to the company for business reasons/business travel for no additional remuneration. The level of work and overtime has been considered in determining the company’s offered remuneration package.
How to
apply:
Applicants should send a letter of application
and their CV to careers@ctgglobal.com. Please subject your email with
BHJOB345. Telephone enquiries may also be made to Lisa
Flanagan: +971 (0)4 438 5205.
Nairobi, Kenya based residents/applicants will
have priority in the selection process.
URGENT APPOINTMENT therefore deadline for
applications is 2300 (Dubai time) on 31st July 2013.
