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We are a leading insurance services company affiliated to Liberty Group, a wealth management company represented in 14 African countries.
We use our knowledge and action to guide our customers on their journey to financial freedom. We believe in responding to the changing consumer and market needs through innovative solutions and technologically efficient processes. To help us advance this goal, we are seeking talented, self motivated and skilled individuals of high personal integrity to fill the following positions:
Agency Administrative Officer – Kitui and Nanyuki Offices
Job Location: Liberty life offices in Kitui County and Nanyuki County
Department: Sales and Distribution
Key Objective of the Job: To coordinate and provide business support to the Agency Manager, agents and customers, ensuring smooth link of agency offices to Head Office.
Job Summary
- To pre underwrite new business and capture new policy proposals as per the requirements and standards of the Company.
- To coordinate the branch activities
- To assist the agency manager with monitoring branch performance.
- To collate branch management information from different sources to monitor branch performance.
- To provide administration support to agents and agency managers by ensuring quality checks of new business to minimise risk
- To Provide customer service support to clients as per requests submitted, via phone calls, emails from agents, or from walk-in clients to ensure business retention
- To follow up on lodgements to ensure new business conversion for the branch.
- To provide administrative support to the branch all round by ensuring neat and conducive work environment and ensure safety of Company property, as well as proper use of office stationary
Academic and Professional Qualification
- University degree in a business related field
- Office administration certification is an advantage
Experience
- Minimum 1 year administration experience in a financial service industry
Job Knowledge
- Good understanding of insurance products
- Good understanding of the operating systems (SDT and Service Desk)
Essential Technical job Related Skills:
- Administration Support
- Customer Liaison
- Building Customer Loyalty
- Risk Awareness
- Written communication
How to Apply
If you meet the requirements of the above positions please send an email application together with detailed and updated CV and contacts of three professional references to hr@libertylife.co.ke by 27 Feb 2015.
Please remember to include the job title for the position you are interested in on the Subject matter.
