FIELD MANAGER – ADHOC

The Job: Field Manager – Adhoc

Who I report to: Field Operations Manager

Where the job is based: Nairobi

The purpose of the job:

• To manage the service with efficiency, flexibility and quality of work, taking into account the budget requirements
• To manage the team
• To supervise the data collection for all quantitative studies

What this job has to deliver:    

Department Management as per objectives set [budget, timings, deadlines, etc]

• Calculates and/or supervises the field costs of quantitative studies
• Plans and coordinates the various stages of quantitative studies (Production, Field, Editing, Data processing)
• Prepares and/or supervises the preparation of projects for the various Operations services
• Organizes all fieldwork subcontracting (costs demands, choice of the subcontractor, relationship with the subcontractor) for studies
• Ensures timing and quotas are respected
• Makes summarized reports of fieldwork feedback for every project
• Prepares, sends and/or supervises the fieldwork updates that are analysed by client services
• Takes part in or supervises the general briefing of the interviewers and supervisors about the research.
• Proposes specific controls
• Checks the administrative management of the interviewers and supervisors (contracts, elements of pay)
• Carries out the evaluation interviews of team members
• Suggests improvements to standard processes

Team work

• Supports strategies for building team effectiveness
• Supports an environment of work excellence by ensuring own performance is consistently optimal
• Advisor for team and other internal services
• Constructively brings attention to issues of poor performance within team and suggests possible solutions
• Requests technical support / back up / by team members

Client service team relationship development

• Seeks to build inter-departmental relationships productively
• Interacts effectively with varying levels with different backgrounds and perspectives

Key challenges & opportunities

• Creative and decisive under pressure
• Acute flexibility and adaptability
• Manage diversity in a complex context

The scope of the job:

• Number of people reporting to this job: 5-7
• Financial: Recommending:  [Size of P&L responsibility, budget targets, growth targets]
• Contacts: Regular extensive contact within department and with other departments such as research, project logistics and field.
• regular and extensive contact with subcontractors

The Knowledge and skills needed for success: 

• Relevant Degree/Diploma
• Field Interviewing Experience across methodology type
• Management : Team Leader experience
• Quantitative Research Process with specific questionnaire and research design knowledge
• Conversant with budgets, timings and quotas [commercial]

Key Skills:

• Team leadership: Orient/train others;
• Communication skills
• Technical – as per job
• Analysis, troubleshooting, decision-making: Varied: establish general objectives relative to project; independent judgment required
• Planning and organising
• Ability to manage numerous projects simultaneously
• Sense of customer service
• Project related complex decision making: Ability to make propositions
• Detail focus

Note: We need 3 years’ experience and a degree or masters in statistics / project management or equivalent and relevant field. Candidate must also be 30 years and above.

Email your CV to recruitment.tnsea@tnsglobal.com

Categories: MANAGEMENT