Posts
Title: Branch Managers
Takaful Insurance of Africa Ltd. is a pioneering dynamic Insurance Company introducing a new and exciting ethical perspective to the Insurance market in Kenya and the region. Founded in the year 2008, TIA is the first fully fledged
Takaful operator in East and Central Africa. We are founded on ethical principles and justice.
In View of our rapid expansion, TIA is in the process of strengthening its workforce by recruiting, qualified experienced, competent and highly motivated individuals to fill the following positions.
Interested applicants are invited to apply.
Applicants should quote the position and the location of the job as indicated
Branch Managers- Kenya
Wajir
Mandera
Eldoret
Nakuru
Isiolo
Duties & Responsibilities
- Direct and control the branch team to ensure that they are appropriately motivated and aligned so as to achieve company’s objectives.
- Raise the company’s profile and enhancing its visibility by positioning it strategically in the Industry through Brand Positioning and Brand Building
- Develop effective marketing strategy by creating a sustainable and comprehensive sales and marketing plan.
- Analyze customer research, current market conditions and competitor information.
- Monitor, review and report on all marketing activity and outcomes.
- Design and execute innovative marketing strategy.
- Establish innovative processes to manage existing customer expectations
- Ensure a standardized service to all customers.
- Growing the company’s portfolio through mining of new and existing clients.
- Facilitation in product development.
- Facilitation in recruitment, training and development of a robust sales team.
- Reviewing attrition and assisting in designing retention strategies.
- Maintaining effective communication by establishing healthy PR with customers, management, internal departments in accordance with corporate strategy.
Person Specification
- Bachelors’ Degree in Insurance, Marketing or Business Administration
Professional Qualications
ACII/ LOMA, Diploma in Marketing or in other relevant field
Experience
At least 5 years’ experience in marketing insurance products and managing visibility ofcompany brand.
Experience in Insurance company is preferable
Skills and competencies
- In-depth understanding of process and procedures
- Superior Communication skills both written and oral;
- Analytical skills; and
- Ensures acceptable levels of business retention (i.e. preservation of existing business) are maintained at all times; and any existing business lost due to unavoidable circumstances is replaced by other
- suitable accounts (over and above the new business acquisition target for the year)
- Closely monitors customer service satisfaction to ensure renewals are not threatened; negotiates renewal terms of all programmes well in advance, and sends formal renewal confirmations to the Operations Department (Group Business) before the renewal dates.
- Periodically reviews existing products and proposes changes with a view to enhancing their quality
- Maintains, and regularly updates business progress reports.
- Manage performance of branches
- Performs other duties as directed by superiors from time to time
To Apply,
Please e-mail your CVs together with your application to: hr@takafulafrica.com
The deadline for all applications is 14th March 2014 Hard copies can be mailed or delivered to:
The HR Manager,
Takaful Insurance of Africa
P. o. Box 1811, 00100
Upper Hill, Mara road,
CIC Plaza, 3rd Floor
Short listed candidates will be contacted for interviews
