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Title: Retail Sales Officer
Job Code: RSO/CB/140127
Number of positions open: 1
Reports to: Sales Team Leader
Location: Nairobi, Kenya
Closing Date: Open Until Filled
Summary
Our Kenyan reclient positions itself as ‘The Relationship Bank’, and they view all their clients as partners. This enables them to develop relevant products as well as delivery pertinent services as a dependable financial partner.
Besides having more than 10 outlets in Nairobi, they are present in Malindi, Mombasa, Eldoret, Kisii, Kisumu, Nakuru and Thika.
Job Objective:
The Retail Sales Officers’ purpose if to constantly and consistently deliver exceptional sales results for Retail Banking Products through recruitment of new credible and quality customers.
Primary Responsibilities
- Generating new business through systematic visiting of potential customers to prospect for business
- Achieving sales targets within the set period
- Handling customer issues and complaints pertaining to allocated products through the Sales Team Leader
- Obtaining timely, relevant market intelligence feedback useful for product development
- Obtain all customer information and documents required to open an account and ensure KYC compliance
- Preparing regular sales activity and performance reports as required
- Holding open days and product sales campaigns in line with the sales strategy
- Participating in shows, golf, exhibitions, golf tournaments and other marketing events to leverage on sales opportunities arising from such events
Experience:
Must have at least one years’ experience in a similar role at a law firm
Qualifications & Experience:
- A business or commercial qualification from a recognized university/institution
- A proven record in the delivery of business targets.
- Must have worked in a bank for at least 1 year in a similar role
- Well versed in the various banking products
- Well-versed with account opening documentation
- Computer literacy is essential
Skills & Attributes:
- Well groomed and outgoing
- Self-driven and enthusiastic
- Well-versed with account opening documentation and KYC/AML compliance requirements
- Excellent Communication and interpersonal skills
- Good selling and Customer care skills
- Analytical and problem-solving skills
- Computer skills in word-processing, presentations and statistical analysis
How To Apply:
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Retail Sales Officer
