Posts
Title: Business Development Manager
The Company
Three G Africa, a locally incorporated company, is an experienced travel firm headquartered in Nairobi’s industrial with a branch in Mombasa. Since 2009, we have experienced organic growth and now developed a future growth strategy which is under implementation.
Our core business includes tours, car hire and transportation services for organizations. Our commitment is to solve all your transportation needs effectively and efficiently, and all our employees are dedicated to building and maintaining strong relationships with our clientele. Visit www.3GAfrica.co.ke for more information on the company.
The Job
- Reporting to the Managing Director, the Business Development Manager will be responsible for the company’s Operations, Sales and Marketing, Logistics, Fleet management and Customer relations.
- You will be mandated to deliver the company’s set goals and plans, whilst complying with the highest standards of integrity, accountability and ethical standards.
Key Responsibilities
- You will be responsible and accountable for defining and setting marketing, sales and operational strategies and targets and well as the development of policies to evaluate and monitor performance with corrective actions. In particular you will be expected to:
- Oversee the entire company operations by setting up and maintaining control guidelines and principles based on the industry best practices;
- Develop sales strategy and provide key leads to acquire new business by identifying opportunities in the market;
- Define the sales targets/KPIs and ensure their achievement;
- Develop business relationships with key Customers to ensure strategic alignment;
- Continuously improve customer satisfaction by ensuring customer complaints and resolutions are discussed with the customer as well as relevant internal departments to satisfaction;
- Prepare annual budgets, business plans and monitor spending;
- Oversee credit risk framework, implement credit strategies, policies and procedures in line with the company’s strategy;
- Ensure compliance with regulatory and statutory provisions regarding fleet management, prompt reporting of risk positions and provision of advice on possible resolutions of critical issues;
- Manage the staff in field operation, office administration and sales to ensure they perform their duties optimally;
- Produce timely, detailed management reports as needed for constant, ongoing review, monitoring and management of all business systems and functions.
Requirements
- Bachelor of Business or Commerce degree in Sales or Marketing or a related field from a recognized university;
- Minimum of 5 years working experience in a Big Car Hire/ Taxi services company with demonstrable experience in building the sales portfolio ;
- Strong business operational skills with ability to manage both field and office operations;
- Good financial planning skills with ability to manage and monitor budgets;
- Ability to set performance standards and monitor business improvement;
- Excellent people management skills, with ability to achieve results through others;
- Excellent interpersonal skills with good selling and negotiation skills.
- Strong analytical, problem solving and decision making skills;
- Good diplomacy skills with ability to manage customer relations;
- Focus on detail, implementation, follow-up and results driven;
- Excellent Business presentation skills
- Working knowledge of MS Office;
How to apply:
Send your application including a cover letter demonstrating why you are the most suited for this role, a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Friday 7th March 2014
Adept Systems
MANAGEMENT CONSULTANTS
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke
Web: www.adeptsys.biz
Only short listed candidates will be contacted. Please note that we do not charge fees for receiving or processing job applications.
