Posts
Title: Client Service
Officer
Corporate Staffing
Services is medium sized consultancy based in Westlands Nairobi. We are looking
for a client service officer who will work with the management in order to meet
clients expectations.
The Client service
Officer will be in charge of
- In charge of public relations and marketing activities
- Managing key accounts by ensuring constant communication with clients
- Manage the structure and report on all recruitment activities from the start to the finish
- Organizing presentation, workshops, networking sessions
- In charge of the marketing budget
- Sources for qualifies candidates through the database, online job portals, cold calling, headhunting etc
- Meet with clients and understand their recruitment process
- In charge of recruitment assistants
- Prepare application summary and interview reports for the clients
- Invoicing and following up on payment
- Inform clients on requirements and procedure
- Quality assurance- perform quality checks on our work and others
- Delivers on daily production standards and adhere to service and quality standards
- Ensure the organization is compliant with relevant government bodies and institutions
Qualifications
- A Bachelors degree in either marketing, administration, communication, publications relations
- Qualifications in HR is desirable but not a must
- Practical Ms Office skills
- Excellent presentation skills
- Excellent negotiation skills
- Excellent report writing skills
- Excellent networking skills
- Problem solving skills
- Organized and attentive to details
- Excellent grooming skills
- Familiar with social media marketing, events, seminars and organizing trainings
- Ability to handle competing projects with strict deadlines
- Person of integrity, innovative and can do attitude
- Must have worked in the service industry with a minimum of four years experience
- Age: 26 – 32 years
- People person with an open attitude
- Entrepreneur mindset
- Must have worked in a medium sized firm reporting to directors
Salary and benefits
- Competitive salary plus incentive on meeting targets
- A chance to work with a young vibrant team
- Ability to work as your own boss
- An open work environment where individual contribution is respected
- Flexible working hours
- Suitable for those who wish to develop their career in the HR, public relation, marketing and management roles
KPI’s
- Come up with a marketing policy/ execution
- Timely invoicing and debt collection
- Number of events, seminars in a month
- Number of repeat clients
- New business generated in a month
- Quality of work submitted/ assignments
- Quality of communication
- Presentations made in a month
- New ideas generated/ concepts
- Timeliness and speed on delivery
If you meet the
requirements above email your CV and cover letter to jobs@corporatestaffing.co.ke
Closing date is 25th October 2013. For more information on corporate staffing
Services check www.corporatestaffing.co.ke
