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Title: Head of Business Advisory Services
Job Code: HBAS/EIB/140311
Number of positions open:1
Reports To: Executive Director
Location: Nairobi, Kenya
Closing Date: Open Until Filled
Summary:
Reporting to the Executive Director, the Head of Business Advisory Services will lead the ongoing development and implementation of a range of business advisory and consulting services; assessing and defining clients’ business needs; designing and implementing sustainable and practical business solutions from strategy formulation to implementation and the monitoring thereof; designing and implementing business advisory toolkits of business best practice techniques, processesand skills to solve client challenges, monitoring client development with the aim of maximizing the growth and adoption of business best practices by the banks clients.
Preference will be given to candidates who have senior management experience in managing and leading advisory/consulting services across a variety of business areas (see list below as indication but not limited to)
- Business Strategy: Strategy development; business transformation; productivity and resource maximization; goal setting and execution; change management; problem solving tools and techniques
- Branding/Marketing: Brand development, growth and management; marketing strategies (e.g. market sizing, segmentation and go-to market approach); market research; sales techniques and teammanagement; customer experience improvement; competitor analysis; product development and launch; promotions
- Business Operations management: A practical understanding and experience of business operations management such as technical project management; total quality management; stock and stores management, vehicle / logistics management, lean/six sigma implementation; ISO 9001 program, project and process improvement; systems dynamics; ICT methods and solutions, kaizen methods and other methodologies; information/enterprise management; business process re-engineering and implementation
- Financial management: Financial statement analysis; financial diagnosis and planning; cash flow management; accounting; financial reporting; forecasting; cost-benefit analysis; risk management; CPA and CFA certifications advantageous
- Human Resource Management: Talent identification, recruitment and retention strategies; HR audits and GAP analysis; employee incentive schemes; organizational restructuring and development; hands on people management, HR policy development and implementation; CIPD or HR Management certifications advantageous
Primary Responsibilities
- Develops and communicates vision and expectation levels to team members and other stakeholders
- Empowers, coaches, mentors and retains qualified staff that contributes to the unit and company goals
- Integrates and coordinates the work of different business advisory units and teams to ensure the highest consistent quality performance through market feedback , training and development
- Consultatively identifies specific client requirements and develops appropriate, practical and effective solutions with recommendations for the client organizations
- Undertakes research, analysis and interprets data and statistics to deepen understanding of various industries, markets , competitors, and business challenges
- Identifies, assesses and rates the positive and negative ramifications of alternative business strategies, providing cost/benefit analysis, and laying out clear processes and steps to achieve the desired outcomes
- Presents and communicates material to clients through a variety of modes of communication (e.g., verbally, visually/pictorial and in writing),to clients with varying levels of business acumen and sophistication, particularly on business management and operational concepts and implementation
- Provides management and leadership to multiple teams of Business Advisors, Analysts and Project Managers and ensures that they are appropriately motivated, equipped and trained to carry out their responsibilities to the required quality standards
Experience
A minimum of five years’ practical senior experiencein one or more business areas: Finance, Human Resource Management, Strategy, Branding/Marketing, Operations, Corporate Governance and Legal
Skills & Certification
- MBA or equivalent postgraduate degree in a field relevant to the specific role (e.g., Master’s in Human Resources Management)
- A minimum of five years’ practical senior experience in one or more business areas: Finance, Human Resource Management, Strategy, Branding/Marketing, Operations, Corporate Governance and Legal
- At least five years of senior level experience in business or management consulting with significant impact, particularly in engaging c-level management and senior executives
- Sound overall technical and practical business knowledge and understanding
- Project design, delivery, management as well as project risk and stakeholder management
- Excellent business financial understanding, acumen and numerical skills
- Change and expectation management skills and experience
- Experience in ownership, management and delivery of solutions to clients
- Ability to coach, mentor, train and transfer skills and abilities to others
- Adherence to a code of conduct and ethical guidelines
- Strong interpersonal, client engagement and delivery skills
- Strong problem solving, creative and analytical thinking
- Strong leadership and negotiation skills, including verbal and written communication
- Innovative and results-oriented attitude, necessary to succeed in a dynamic business environment
- Team leader and player with excellent interpersonal skills
- Excellent Microsoft Excel, Word and PowerPoint skills
How To Apply:
Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by clicking on: Head of Business Advisory Services
