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Friday, 6 September 2013

BRANCH MANAGER, MOMBASA- JOBS AND VACANCIES IN KENYA SEPTEMBER 2013

Kenya Orient Insurance Limited- Exciting Career Opportunities
We are a general insurance company looking for skilled, results-oriented, self-motivated, enthusiastic and passionate persons with a “can-do” attitude to fill the following position: Branch Manager - Mombasa 
Reporting To: Regional Manager / Mombasa.  
Duty Station: Mombasa. 
Overall Responsibilities   
As the overall officer in charge of the Company’s branch office to ensure the office runs efficiently, implement underwriting guidelines/policies coordinate and supervise staff within his/her jurisdiction, drive the marketing sales and customer service functions in the respective branch.
Key Tasks, Duties and Responsibilities

  • Ensuring strict adherence to the cash and carry policy.
  • Ensuring that all company monies are receipted and banked as per company guidelines.
  • Enforcing the set underwriting guidelines.
  • Day to day administration of the branch operations.
  • Implementing the branch sales strategies.
  • Ensuring quality customer service at the branch.
  • Ensuring renewal notices are sent out on time & preparing reports on business retention.
  • Ensuring high customer retention rate.
  • Signing of accountable documents and custodian of the same.
  • Ensuring all business is booked in the system on a timely manner.
  • Certificate management.
  • Vetting of risks before they are accepted in the company books.
  • Participate in building and enhancing good public image of the company through various public relation programmes.
  • Ensuring that all claims issues reported to the branch are promptly communicated to the Claims Department and supporting documents submitted.
  • Act as a link between Claims Department and the intermediaries / insured in all matters to do with claims.
  • Ensuring that all intermediaries receive their commission earnings on a timely basis.
  • Soliciting and negotiating special incentives to top performing intermediaries.
  • Promoting a positive image of the company through service protocols to policyholders, brokers and other intermediaries, members of the public and other stakeholders. Such promotion may include public speaking, other forms of Public Relations etc.

Requirements
  • Bachelor’s degree in Business Administration or Equivalent.
  • 5 years’ experience in managing retail operations.
  • ACII Papers.

How to Apply 
Do your qualifications and experience match those listed above?  Then it is YOU we’re looking for! Apply NOW by sending your application letter and updated CV to hr@korient.co.ke. Please note that applications shall be reviewed on a first-come, first served basis, and only shortlisted candidates will be contacted.