Posts
Title: Branch
Managers, Marketing Manager and Relationship Managers, SME at Gulf African Bank
Gulf
African Bank is Kenya’s premier Islamic banking institution and the leading
Shari’ah compliant bank in Kenya. Gulf African Bank has 13 branches in Nairobi,
Coast and Garissa. We are
more than just a financial service provider – we are a real partner in
business. The Bank
seeks to recruit dynamic, self driven and results oriented professionals to
fill the following positions:-
1. Branch Managers
Job Ref: HR-BM-10-13
Reporting to the Head of Retail, the Branch Manager will be responsible for the
business growth, service delivery and administration of efficient day to day
operation of the branch.
Key Responsibilities will include:
To build
business relations and grow the deposit portfolio as per agreed targets.
To
provide a superior level of customer relations to promote sales and service
culture through coaching, guidance and staff motivation.
To
provide leadership, training and supervision and delegate day to day operations
to the branch personnel.
Responsible
for attaining established Bank and branch goals through active participation in
sales management.
Ensuring
the provision of high quality and timely services to internal and external
customers.
Qualifications,
skills and experience required:
A
university degree preferably in a business related field
ACIB/AKIB
Banking Qualifications will be an added advantage
Proven
branch management experience in previous roles
Knowledge
of local business environment and experience in cross selling and relationship
marketing
Strong
credit analysis, communication skills and team leading working abilities
2.
Marketing Manager
Job Ref: HR-MRKM-10-13
Reporting to Director HR & Shared Services, the Marketing Manager will be
responsible for developing and maintaining marketing strategies to meet agreed
company objectives.
She/he
will evaluate customer research, market conditions, competitor data and
implement marketing plan alterations as needed.
Key Responsibilities will include:
Work
closely with external clients and manage relationships with key customers and
suppliers.
Establish
and maintain excellent working relationships with key internal and external
parties.
Manage
marketing campaigns/projects and identify research opportunities.
Define,
develop and implement marketing procedures relating to policies, products and
services in line with the wider business strategies.
Drive the
coordination of all strategic initiatives associated with the development of
the customer value propositions and brand.
Responsible
for the implementation of the Bank’s marketing strategy.
Participates
in sales forecasting and the achievement of sales targets.
Carry out
market research to identify customer needs and changes in the market.
Liaises
with the customer service team to obtain customer feedback.
Prepare
advertising briefs and liaise with advertising agencies and printing firms for
advertising initiatives.
Prepare
and launch branding and marketing initiatives.
Participate
in the preparation and monitoring of the annual advertising budget.
Partner
with relationship managers to coordinate and organize the Bank’s corporate
functions and sponsored events.
Qualifications,
skills and experience required:
University
Degree preferably in a Business related field is required
Professional
qualification in banking and/or research and/or marketing field will be an
added advantage.
3– 5
years experience in banking
A combination
of creative and analytical talents.
Leadership
and people management skills.
Strategic
planning
3.
Relationship Managers, SME
Job Ref: HR-RM-10-13
Reporting to the Head of SME Banking, the Relationship Manager, SME will be
expected to achieve business growth for the Bank by selling Business Banking
Unit products within assigned market segments.
He/she
will also promote and sell other products and services of the Bank to enhance
value-added relationship with existing customers.
Key Responsibilities will include:
Grow the
bank's liabilities, assets and NFI in the SME banking sector.
Prepare
and submit the branch periodic SME Marketing Plan.
Promote active
utilization of the bank's Credit and Treasury facilities to existing and
potential clients.
Continuously
scan the environment to identify fresh business opportunities and play an
active role in product development relevant to the SME Banking sector.
Evaluate
credit proposals and ensure the credit applications process on a timely basis
with the bank’s set turnaround times.
Effectively
manage and expand the relationships with existing SME banking clients and
bringing in new partnerships so as to ensure business growth and continuity.
Ensuring
continuous improvement in customer service and implementing effective retention
of customers within the SME banking framework.
Knowledge
and Skills required:
Business
Degree from a recognized university with a major in Finance, Marketing and/or
Economics.
Relevant
post graduate professional qualification AKIB will be an added advantage
Proven
experience of at least 3 years in a similar position.
Possess
Advanced Credit Appraisal Techniques and Report writing skills
Excellent
communication and interpersonal skills.
Organizing,
analytical and planning skills.
Excellent
selling skills and ability to network with internal and external clients.
If you
believe you are the right candidate for any of the roles, please submit your
application with a detailed CV, stating your current position, current
remuneration, e-mail and telephone contacts, quoting the reference number to
reach us on or before October 11th 2013.
All applications should be sent to below email: recruitment@gab.co.ke
Human
Resource Manager
Gulf
African Bank
KUSCCO Building, Kilimanjaro Road
Nairobi
