Posts
Title:
IT Officer
We
are a Leading top 100 medium sized firm in Kenya dealing with Fleet Management
and Logistical Services. An IT Officer vacancy exists in our Nairobi branch.
Main Responsibilities:
Installing
and configuring computer hardware operating systems and applications
Monitoring
and maintaining computer systems and networks
Talking
staff/clients through a series of actions, either face to face or over the
telephone to help set up systems or resolve issues
Troubleshooting
system and network problems and diagnosing and solving hardware/software faults
Providing
support, including procedural documentation and relevant reports
Following
diagrams and written reports to present to the client as system reports
Supporting
the roll-out of new applications
Setting
up new users’ accounts and profiles and dealing with password issues
Responding
within agreed time limits to call-outs
Working
continuously on a task until completion (or referral to third parties, if
appropriate)
Prioritizing
and managing many open cases at one time
Rapidly
establishing a good working relationship with customers
Conducting
computer maintenance and backup
Educational Qualifications& Key Skills
Bachelors
Degree in Computer Science/IT from a recognized institution
Cisco
Certified Network Associate (CCNA)
Experience
in maintenance of Microsoft Server operation system, and core Microsoft
server-side services such as Active Directory, Exchange Server and SharePoint;
Experience
in maintenance of LAN, WAN, Servers, PABX
Work
experience in a multi-disciplinary, multi-cultural environment.
Excellent
communication skills in English, both orally and in writing;
Strong
analytical and problem solving skills including the ability to anticipate
potential problems, determine and implement solutions;
Self-driven
and innovative
An
attitude of problem solving
Excellent
written and verbal communication skills
A
person of high personal integrity
Attention
to detail
If you are up to the challenge, posses the necessary
qualification and experience, send your CV ONLY to hr.fleetmanagement@yahoo.com. Clearly
indicate the position applied for
