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Title: IT
Technician
Location: Mombasa
Company Profile: Our Client is in the
freight and logistics industry
Main
Role: Responsible
for All IT/IS related in the Region
Duties and Responsibilities:
- Technical support for assigned company initiatives and projects.
- Participation in feasibility studies and testing for new IT applications
- To review and analyze the IT systems in use from time to time and implement additional functionalities for optimization of output to meet User requirements
- Manage and Monitor the Network platforms consisting of switches, routers and wireless connections.
- Maintenance of up to date Systems documentations, policies and procedures
- Ensure system data is secure through backups as required
- Establish and maintain efficient hardware and network infrastructure
- Ensure IS coordination between all respective Departments
- Facilitate IT related courses and seminars.
- Ensure user support in the organization
- A Diploma degree in Information Technology or equivalent
- Three years relevant experience required
- Troubleshooting Windows 7 and Windows server 2008
- Good Knowledge of using and troubleshooting MS Office applications
- Basic Network Troubleshooting skills.
- Using remote access applications
- PC Imaging
- Good knowledge of Active Directory
- An ability to think logically
- Good analytical and problem-solving skills
- Up to date IT and helpdesk skills
- Good interpersonal and customer care skills
- Good accurate records keeping
