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Title: Deputy Executive Housekeeper
Our client in the Hospitality industry is looking for qualified candidates to fill in the Management position as; Deputy Executive Housekeeper
Academic Qualifications
Degree in Housekeeping and Laundry or Hotel management
Should have 3 years experience in Assistant Executive Housekeeper position
Computer literacy and good knowledge of office packages.
Good communication and presentation skills at a management level
Should be a team player with high personal integrity as well as analytical mind with strong orientation to hospitality field
Responsibilities and Knowledge
Reporting to the Executive Housekeeper
Assist the Executive Housekeeper in the supervision & training of the department staff so as to achieve and maintain standards of housekeeping in the rooms, public areas and back of the house
Assisting in administrative duties and ensure an efficient and personalized service to the guests at all times
Assist in managing housekeeping operations & ensuring guests satisfaction by achieving service quality norms.
Participating in Process Improvement, Planning, identifying and implementing adequate measures to maximize guests satisfaction level
Interacting with Support functions for staffing & scheduling requirements, performance reporting etc.
Help in determining training needs of employees; conducting suitable training programs to enhance their operational efficiency leading to increase productivity.
Participating in overseeing cross-functional trainings to fulfill team backup responsibilities as assigned and provide operational statistics as requested.
Help in recognizing the explicit and tacit knowledge for achieving substantial savings, significant improvements in human performance, and competitive advantage.
All qualified candidates should send their applications including three referees, detailed CVs together with relevant academic/professional testimonials to info@ardenafrica.com. Please indicate your expected salary. The candidates should indicate the position applied for in the subject line. Only qualified candidates will be considered
