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Operations Manager
Summary
Orb Energy is one of the leading providers of solar energy solutions in Kenya and beyond. We are a fast growing company and currently making inroads countrywide. The incumbent will be responsible for managing all the operations within the organization and ensure their effective execution.
Orb Energy is one of the leading providers of solar energy solutions in Kenya and beyond. We are a fast growing company and currently making inroads countrywide. The incumbent will be responsible for managing all the operations within the organization and ensure their effective execution.
Job Purpose
Reporting to the Vice President, Africa; this role will ensure effective and consistent implementation of Company Standard Operating Procedures (SOP) on a consistent basis by Operations Executives (OE’s) in the areas under supervision and oversee the different functions of the organization for compliance with the same.
Reporting to the Vice President, Africa; this role will ensure effective and consistent implementation of Company Standard Operating Procedures (SOP) on a consistent basis by Operations Executives (OE’s) in the areas under supervision and oversee the different functions of the organization for compliance with the same.
Key Responsibilities
- Ensure effective implementation of all Standard Operation Procedures (SOPs) in all branches under supervision and regularly carry out SOP Audits to ensure non conformities are closed.
- Oversee and plan the branch roll-out throughout Kenya, including site selection, office set up and branding. Once the branch has been set up, you must ensure the effective implementation of Branch IT System (BITS)
- Oversee processing of purchase orders to ensure they adhere to SOPs before invoicing
- Track receivables outstanding, and resolve; ensure that any receivables exceeding 30 days are reversed.
- Track INIs (invoiced not installed) and ensure installations happen within agreed timeframes.
- Ensure preventative maintenance visits due for the month are administered and properly executed in the month that they become due and that complaints are attended to within 48hours to the satisfaction of the customer
- Visit branches frequently and verify documents and make the necessary corrections required and report the deviations.
- Ensure timely return of defective materials.
- Participate in the recruitment of Operations Executives and ensure they are inducted and continually trained to ensure effective execution of assigned roles.
- Ensure all Customer Reference Manuals are up-to-date, and that sales personnel all have the relevant marketing material for distribution to potential customers.
- Ensure that branch maintenance is kept up to standards, and where it is not, organize to be fixed.
- Work closely with sales teams for most accurate possible forecasting, with the objective to minimize inventory.
- Work closely with finance for monitoring of good controls at warehouse level, regular stock-takes, accurate COGS accounting, and support with monthly stock reconciliation.
- Ensure timely delivery of material to branches and offices of financing partners.
- Manage all warehousing, central or de-centralized, and ensure: no stock losses, organized management of goods for ease of stock-take, and proper book-keeping and accounting of inventory.
- Work closely with technical department for finalization of all Bill of materials (BOMs) as per the approved product portfolio.
- Ensure effective sourcing and delivery of all non-standard systems for installation by technical department and for sale through the commercial sales channel.
- Ensure effective planning and procurement of key materials such as stationery, sales and marketing literature, office equipment and furniture, and other related goods and services.
- Ensure business performance reviews are systematically done and implemented.
Qualifications
- A bachelor degree in business or any related field
- 7-10 years progressive experience in distribution, logistics, accounting roles in a busy environment
- Strong working knowledge of computers
- Influential, and able to encourage adoption of SOP
- Ability to think and act strategically
- Experience in developing commercial strategy
- Systematic thinker
- Reliable, disciplined character
How to apply:
Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 30th March 2015.
Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 30th March 2015.
Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke
Only short listed candidates will be contacted. Please note that we do not charge fees for receiving or processing job applications.
