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The Organisation
Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators and related services. Its innovative and environmentally-friendly access and transit-management systems make an important contribution to mobility in urban societies. Behind the company’s success are over 54,000 employees in more than 100 countries.
Schindler manufactures, installs, services and modernizes elevators, escalators and moving walks for almost every type of building requirement worldwide. The company specializes in the latest-technology engineering, as well as mechanical and microprocessor technology products designed and rigorously tested for safety, comfort, efficiency and reliability. Inspired by the vision of being the best service provider in the industry for its customers, Schindler will continue in the future to develop highly innovative and user-friendly mobility solutions and to deliver these to the world market. Schindler products can be found in many well-known buildings throughout the globe, including office buildings, airports, shopping centers/retail establishments and specialty buildings. In 2011, 2012 and 2013, Schindler was named one of Forbes Magazine’s 100 Most Innovative Companies, and two of the company’s products received the 2011 Architectural Products’ Product Innovation Award.
The Job
Schindler Kenya is looking to hire a Service Leader, Who will be accountable for Existing Installations (EI) -Service and Repair- and Modernisation (MOD) Projects/business activities in accordance with the strategies and policies of Schindler. In this role, you will manage the EI/MOD business to achieve the set targets by delivering the adequate strategy, products, processes and tools to the branches on agreement with the Field Operation Manager. The EI/MOD Service Leader has the EI and MOD profit and loss responsibility and is accountable for EI and MOD Methods & Processes.
Schindler Kenya is looking to hire a Service Leader, Who will be accountable for Existing Installations (EI) -Service and Repair- and Modernisation (MOD) Projects/business activities in accordance with the strategies and policies of Schindler. In this role, you will manage the EI/MOD business to achieve the set targets by delivering the adequate strategy, products, processes and tools to the branches on agreement with the Field Operation Manager. The EI/MOD Service Leader has the EI and MOD profit and loss responsibility and is accountable for EI and MOD Methods & Processes.
Key Sales Job Responsibilities:
- Define overall EI/MOD Marketing & Sales Strategy, including Sales Budget guidelines, pricing and activities in the Kenya markets, ensuring the external communication and image, in accordance with the Corporate Guidelines
- Anticipate and evaluate the sales and marketing risks to achieve the strategic plan and apply contingency alternatives.
- Launch new MOD products ensuring that all required processes, tools, etc. are implemented.
- Partner with Technical & Field Support Director to agree on the product and service requirements in terms of quality, reliability and cost of material and installation.
- Partner with Field Operations to execute sales with a price strategy that ensures achievement of set targets.
- Establish MOD efficiency budget guidelines and targets in alignment with the country strategy.
- Manage Fulfilment and EI/MOD Methods & Processes to grant top quality and cost effective installations.
- Responsible for the completeness and the quality of EI/MOD Customer & Contact data for Kenya in line with the Customer Data Management guidelines.
- Maintain and eventually update EI/MOD sales and marketing processes and tools at country Level, following region guidelines, keeping the harmonization principles.
- Collect and escalate local EI/MOD market needs proposing actions to Schindler Group in terms of products, services, processes and tools.
- Conduct Operational analysis against set plans and in case of deviations, establish corrective actions to close the gaps in agreement with the Management Team and Regional Heads.
Who We Are Looking For!
- Bachelors’ degree in sales, marketing, business, economics or engineering.
- At least five (5) years of experience in business development in a comparable role dealing with a technical product.
- Experience in the Elevator/escalator or construction industry is an added advantage.
- Excellent skills in Account planning, customer management models, budgeting and reporting
- Knowledge, skills and experience in prospecting, qualifying, structuring, negotiating, and closing partnership deals.
How To Apply:
Your application, including a cover letter highlighting the experience that is relevant to this role, a detailed CV, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees, should be sent to:
Your application, including a cover letter highlighting the experience that is relevant to this role, a detailed CV, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees, should be sent to:
Adept Systems
Management Consultants
Email: recruit@adeptsystems.co.ke
Management Consultants
Email: recruit@adeptsystems.co.ke
Closing date: Friday 27th March 2015
