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Technical Manager
Summary
Orb Energy is one of the leading providers of solar energy solutions in Kenya and beyond. We are a fast growing company and currently making inroads countrywide. The incumbent will be responsible for the technical quality of the products, installations and after-sales service throughout Africa.
Orb Energy is one of the leading providers of solar energy solutions in Kenya and beyond. We are a fast growing company and currently making inroads countrywide. The incumbent will be responsible for the technical quality of the products, installations and after-sales service throughout Africa.
Job Purpose
Reporting to the Vice President, Africa; this role will oversee the installation of solar water heating systems and PV projects and ensure technical personnel, whether on company or franchisee’s books, are well trained on technical aspects of the company’s products.
Reporting to the Vice President, Africa; this role will oversee the installation of solar water heating systems and PV projects and ensure technical personnel, whether on company or franchisee’s books, are well trained on technical aspects of the company’s products.
Key Responsibilities
- Design all non-standard systems and support in customer visits / preparation of quotes in cooperation with the technical team in Orb India.
- Execute larger installations across entire company and report on actual against planned installations.
- Execute the installation of all non-standard systems, or larger systems sold to commercial clients.
- Execute preventative maintenance visits across entire company and ensure timely delivery of the same.
- Work with Customer Care / Operations to ensure all customer complaints closed-out within the agreed timeframe.
- Establish systems for quality checking and conduct them on site when receiving materials from suppliers before installations.
- Recruit and train all technical staff deployed at the branch level.
- Roll-out a program of regular induction and refresher training of technical personnel.
- Train all non-technicians (e.g. BMs, SEs) in technical aspects of the company’s products.
- Ensure all branches have required technicians to meet their installation and service obligations.
- Establish a system of auditing quality of all installations and after sales service.
- Ensure business performance reviews are systematically done and implemented.
- Ensure staff training at HQ as per HR guidelines.
Qualifications
- Bachelors degree in Engineering or related discipline
- 7-10 years experience half of it a senior managerial role
- Knowledge of CAD is necessary
- Experience in managing a large team of field-level personnel
- Certified solar technician
- Display of strong, clear communication skills
- A real self-starter, able to take initiative and operate independently of regular coaching
- Strong leader able to motivate and lead the technical team to success
- Can present himself / herself well and properly represent the company
- Able to travel frequently and at short notice
How to apply:
Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 30th March 2015.
Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 30th March 2015.
Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke
Only short listed candidates will be contacted. Please note that we do not charge fees for receiving or processing job applications.
