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Technician
Summary
Job Purpose
Reporting to the Technical Manager, this role will be in charge of installing company products within the highest standards of quality and being responsible for offering after-sales services and providing responsive trouble-shooting and maintenance services.
You will be required to achieve an overall positive customer experience.
Key Responsibilities
- Install systems in line with the company’s quality standards.
- Ensure preventive maintenance completed in line with company’s quality standards in a timely manner.
- Trouble-shoot and respond to customer complaints within 48 hours.
- Report back to branch any customer complaints identified in the field.
- Effectively sell service packages to existing customers as well as non-Orb customers.
- Regularly attend training organized by the Company and improve installation/maintenance skills.
- Complete all company documentation in a clear, consistent and timely manner and return to branch.
- Respond efficiently and effectively to line manager.
- Strictly follow the Company’s standard operating procedures (SOP).
Qualifications
- Diploma certificate in electrical engineering or related field
- Minimum 1 year working experience
- House wiring experience an added advantage
- High level of discipline
- Organized thinker who is neat in his / her work
- Self-starter with initiative
- Able to travel at short notice
How to apply:
Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Monday 30th March 2015.
Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke
Only short listed candidates will be contacted. Please note that we do not charge fees for receiving or processing job applications.
